
Customer Support
3 days ago
Role Description
This is a full-time on-site role for a Customer Support (Healthcare) professional. The Customer Support representative will be responsible for handling customer inquiries, providing technical support, ensuring customer satisfaction, and documenting issues. Day-to-day tasks include addressing customer concerns, troubleshooting problems, and delivering prompt and effective solutions to enhance the overall customer experience.
Qualifications
- Customer Support and Customer Satisfaction skills
- Strong Interpersonal Skills
- Technical Support ability
- Analytical Skills for problem-solving and troubleshooting
- Excellent written and verbal communication skills
- Ability to work collaboratively in a team environment
- Experience in the healthcare industry is a plus
- Bachelor's degree or equivalent in a relevant field
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