Data Scientist-Cx Analytics

1 month ago


Mumbai, India IDFC FIRST Bank Full time
Role/ Job Title

: Data Scientist - Cx AnalyticsFunction/ Department

: Data & AnalyticsRoles & Responsibilities:Leverage advance analytics techniques to map customer behaviorsRobust understanding of data and fields required or analysisAble to understand business perspective and proactively identify solutions with business problem of ensuring best customer experienceInnovate analytical solutions through developing models leveraging advance ML/AI algorithm for improved business performanceApply relevant Analytics algorithm to get actionable insights from internal / external dataLiaise with Business and Tech teams to lead initiatives for ensuring adequate data capture and structured data storagePartner with Tech teams to create deployment roadmapWork with cross functional stakeholders to increase adaption of analytics in decision makingHas an innate orientation to be aware of how one contributes to the larger vision of the BankKey Success Metrics:Development analytical tools and deploymentBusiness use casesEducational Qualifications:Graduation: Any GraduatePost Graduation: Any Post GraduateProfessional Degree: Any Professional DegreeExperience:

2 to 5 years in Data Science

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