Management Trainee, MIS Reporting

Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.  If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.  Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation, our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.  Inviting applications for the role of Management Trainee, MIS Reporting In this role, you will be responsible for the real-time and historical reporting requirements of the business. Responsible for delivering daily, weekly, and monthly reports. Coordination with different teams to collate data and present them in the form of meaningful dashboards and reports for the management  Responsibilities • Maintain reports & spreadsheets for historical data, manage email queues • Work closely with Operations for daily, weekly & monthly reports • Report all observations to WFM to help change the staffing plans/roster accordingly and send the alerts on SLA misses proactively, if any • Provide insights on existing data to internal/external stakeholders • Identify the market/process/queue by team/agent wise volume variations and alerting the respective stake holders proactively • Process orientation, including strong organizational and prioritization skills. Qualifications we seek in you Minimum Qualifications • Good Communication skills both written and verbal • Should be very comfortable with handling lots of data & numbers • Should have good working knowledge of using Excel • Ability to manage and coordinate multiple assignments simultaneously in a deadline-driven, fast-paced environment required • Good analytical and quantitative skills and the ability to see trends and patterns in data and translate data into decisions is required • Excellent analytical skills with ability to problem solving Preferred Qualifications/ Skills ·Power BI ·SQL Database, Access Automation ·Presentation Skills ·Lean/Six Sigma Certified ·Data Science Why join Genpact? Lead AI-first transformation – Build and scale AI solutions that redefine industries  Make an impact – Drive change for global enterprises and solve business challenges that matter  Accelerate your career —Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills  Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace  Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build  Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.