Associate - Accomodations & Support

1 month ago

noida, India White Force Full time

Job Description:

Job DescriptionAssociate – Accommodations & SupportAbout Leverage EduAt Leverage Edu, we are democratising access to college for students globally. We are helping studentsget to their dream universities abroad and make the right career choices with the aid of information andtechnology that they can trust, thereby opening doors to opportunities they could not access without properguidance and support. Making sense of the complex web of courses, colleges, careers, and geographies ischallenging. By leveraging technology but connecting with students at a personal level, we help themmaximize their potential.To build towards this goal, we are looking for top-performing leaders with the ambition and hustle tomake the world a smaller place and get students closer to their dream opportunities. We are buildingat a breakneck speed in one of the fastest growing industries in the world, & the growth opportunitiesare limitless.Our virtues: the RoleWe are looking for Associates who are driven, self-motivated, and highly passionate aboutworking in the Ed-tech space while impacting careers via quality education & expertmentorship. You’ll be providing comprehensive support to the students after having athorough understanding of their needs. You'll work closely with top school graduates, exMcKinsey, BCG, Deloitte, EY, Byju's, and Paytm employees to establish, nurture, and growbusiness across categories & territories. This is an amazing opportunity to learn from anextraordinary team, grow massively and help students around the globe build an awesomecareers for themselves.Location: NoidaWhat will you do What will you need You are the voice of the company toour customers – you care aboutmaking every interaction meaningfuland memorable You act as the liaison betweencustomers and product by ensuringthat each lead converts into aconfirmed booking You work with customers and createdelightful interactions at all stages ofthe customer life-cycle Empathize with every aspect of thecustomer experience, putting theirneeds first Communicate effectively andefficiently via emails, phone, texts andin-person meetings Identify common customer challengesand actively suggest better solutionsto enhance our SLAs Partner closely with other crossfunctional team members to translatebusiness needs and productrequirements into new solutions forcustomers Help drive customer references andtestimonials Graduate/MBA, preferably in the field ofbusiness, economics or management 1+ years of experience with knowledge ofthe overseas education space Ability to adhere to strict deadlines and shortTATs (turnaround times). Excellent written and verbal communicationskills Problem-solving- good aptitude andstakeholder management skills Quick learning - ability to learn business &processes Creative bent of mind.What will you get Be a part of the fast-growing startup definingstrategies for the growth of the company. Ground-level view of building out a global EdTechcompany that is going to impact hundreds ofthousands of lives Phenomenal work environment, with massiveownership and great growth opportunities A young, dynamic, and passionate team Industrybest perks Interested candidates can apply

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