Product Analyst

1 week ago

Hyderabad, India Technogen Full time

Job title

Production Support Developer/Analyst

Job Duties

This role is responsible for the maintenance, support, and operations of the Enterprise Data Analytics Platform (EDAP). This includes ensuring functionality and usability of the software applications are aligned with the organizations priorities and enabling Company employees to do their work effectively. The Production Support Developer/Analyst is responsible for:

  • • Responsible for monitoring ETL jobs across multi-domain enterprise data warehouse. Ensuring data is delivered on-time and accurately. Owning resolution of any issues and ensuring proper root cause analysis is documented.
  • • Diagnosing and resolving application issues to ensure optimal performance and usability for the various system users and providing root cause analysis with recommendations for improvements.
  • • Being accountable for performing daily, weekly, monthly, quarterly, and yearly operations tasks required for the ongoing functionality of the software applications
  • • Carrying out programming and debugging duties (develop queries/reports of varying complexity, fix programmatic issues)
  • • Researching, recommending and implementing changes to batch ETL jobs
  • • Create operations and support-related documentation
  • • Ready to work in Shifts (24x7 support – 3 shifts)

Required Skills

  • • 2-4 years of IT experience
  • • Advanced skill in configuring and supporting software applications
  • • Good knowledge in writing complex SQL queries
  • • Experience with object-oriented language (python is a Plus)
  • • Strong understanding of job orchestration tools like Jenkins and/or Airflow, code repository tools like Git and/or Bitbucket
  • • Strong software development and debug/troubleshooting skills
  • • Advanced ability to research, analyze and recommend improvements to the organization's use of the software applications
  • • Advanced skill in creating and maintaining technical documentation

Nice to Have Skills:

  • • Prior Production Support experience
  • • Working knowledge of Spark and AWS technologies like S3, Lambda, and Step Functions
  • • Working knowledge of Agile methodologies and ticketing tools like Jira
  • • Working knowledge of incident management systems like ServiceNow and/or PagerDuty

Interpersonal Skills

  • • Effective in building relationships with all functional units of the organization
  • • Working ability to effectively recognize and manage interpersonal communication needs
  • • Ability to work as part of a cross-cultural team including flexibility to support multiple locations when necessary
  • • Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation
  • • Able to work independently or as part of a team
  • • Works under pressure and is able to manage competing priorities
  • • Meets or exceeds expectations on process turnaround for assigned tasks and follow ups, and issue resolution to closure
  • • Effective communication skills; verbal, non-verbal and written; and ability to communication on all levels of the organization

  • Product Analyst

    2 weeks ago

    Hyderabad, Telangana, India Tanla Platforms Limited Full time

    What you''ll be Responsible for? Work closely with different departments within the company, analyzing product data to make product recommendations Interview customers to receive customer feedback, and compiling product data Monitor product performance on the market to meet or exceed sales forecasts Contribute to product ops, such as costing, inventory...

  • Senior Product Analyst

    1 week ago

    Hyderabad, India TTEC Full time

    *Senior Product Analyst Primary Location *India-Telangana-Hyderabad

  • Business Analyst

    2 weeks ago

    Hyderabad, India GlobalData Plc Full time

    About the Role GlobalData, a leading data, analytics, and insights platform for the world’s largest industries, is looking for an experienced Business Analyst to join our Product Innovation team. In this role, you will help us build and refine our AI products by acting as a liaison between business strategy and technical execution. You will ensure every...

  • Business Intelligence Data Analyst

    2 weeks ago

    Hyderabad, Telangana, India beBeeData Analyst Full time ₹ 10,00,000 - ₹ 17,50,000

    About UsWe are modernizing the healthcare financial experience in the United States across payers, providers, and consumers.Our MissionWe help streamline business processes by offering solutions that improve transparency, efficiency, and communication among all parties involved.Key Responsibilities:SUPPORTS BUSINESS REPORTING REQUESTS AND MAINTAINS DATA...

  • Product Analyst

    3 hours ago

    Hyderabad, Telangana, India Randstad Full time

    job detailsMAJOR RESPONSIBILITIES AND ACCOUNTABILITIES Provide tier 3 product support for assigned applications and escalated support from tier 1 and 2 service operation teams Function as escalation contact and specialist on critical and major Incidents Join conference bridges to take issues to resolution Leverage HCA Healthcare ITSM products and tools...

  • Senior Product Analyst

    1 day ago

    Hyderabad, Telangana, India Tide Platform Private Limited Full time ₹ 1,20,000 - ₹ 5,44,000 per year

    Analyst product, 4 - Experience Foundations ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in...

  • Product Analyst

    2 weeks ago

    Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full time

    About Inspire Brands Hyderabad Support CenterInspire Brands is disrupting the restaurant industry through digital transformation and operational efficiencies The companys technology hub Inspire Brands Hyderabad Support Center India will lead technology innovation and product development for the organization and its portfolio of distinct brands The...

  • Lead Product Analyst

    3 days ago

    Hyderabad, Telangana, India Deloitte Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    SummaryPosition SummaryLead Product Analyst - CL4Job DescriptionOverviewA Lead Product Analyst is a mid-level individual contributor responsible for ensuring a product's value and viability within a product line. This role involves leading empowered, cross-functional product teams to solve customer problems that align with business needs. Being a mid-level...

  • Product Analyst

    3 hours ago

    Hyderabad, Telangana, India NTT DATA Full time

    Req ID 289948NTT DATA Services strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Product Analyst to join our team in Hyderabad Telangana IN-TG India IN Organization Overview Business...

  • Product Analyst II

    2 weeks ago

    Greater Hyderabad Area, India Vertafore Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.Our mission is to move InsurTech forward by...