Cog Culture | Brand Executive | india
4 weeks ago
Brand Executive
Summary:
As Brand Manager, you will be responsible for managing client relationships, understanding their needs, and ensuring client satisfaction. Your day-to-day tasks will include communicating with clients, coordinating projects, addressing client inquiries, and identifying new business opportunities.
Responsibilities:Customer-centric: Must seek, process and execute client requests and product orders.Go to Person - Must have all answers to queries regarding products/ services, and processes and if required direct them to the account manager.Pro at Functionality: Must assist clients in using the products and services and keep them updated about new features launched.Coordinator: Must coordinate with internal teams to ensure timely fulfilment of product orders/ servicesMaintain trackers, and reports for client interaction, product/ service usage, etc.Collect feedback and resolve client complaints.
Qualifications:Proven work experience as an Account Executive, Account Manager, or in a similar client-servicing roleExcellent communication and interpersonal skillsStrong problem-solving and negotiation abilitiesAbility to build and maintain positive client relationshipsStrong organizational and time management skillsAbility to work well in a team and collaborate effectively with cross-functional teamsExperience in the advertising or creative industry is a plus
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