Servicenow Developer

1 month ago

gurgaon, India Netsmartz Full time
Responsibilities
ServiceNow Development: Design, develop, and implement ServiceNow solutions to meet business requirements.
Customization: Customize ServiceNow applications and modules according to organizational needs.
Integration: Integrate ServiceNow with other systems and applications using various integration methods (REST, SOAP, MID Server, etc.).
Workflow Configuration: Configure workflows, business rules, UI policies, and other ServiceNow components.
Scripting: Write and maintain client-side and server-side scripts (JavaScript, GlideScript, etc.) for custom functionalities and automation.
Data Management: Manage data within ServiceNow including configuration management database (CMDB) setup and maintenance.
Reporting and Dashboards: Create and configure reports, dashboards, and analytics in ServiceNow Performance Analytics.
Troubleshooting: Diagnose and resolve technical issues related to ServiceNow platform and custom applications.
Documentation: Document technical designs, processes, and procedures related to ServiceNow development and maintenance.
Collaboration: Collaborate with cross-functional teams including business analysts, system administrators, and stakeholders to gather requirements and deliver solutions.
Stay Updated: Stay abreast of ServiceNow updates, best practices, and emerging technologies to continuously improve solutions.
Qualifications
Education: Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience).
Experience: Minimum X years of experience working with ServiceNow development, with at least X years in a senior or lead role.
ServiceNow Certification: ServiceNow Certified Application Developer (CAD) certification preferred.
Technical Skills:
Proficiency in ServiceNow platform development including UI customization, business rule configuration, and workflow development.
Strong understanding of ServiceNow architecture and components such as Service Catalog, Incident Management, Change Management, etc.
Experience with JavaScript, HTML, CSS, and other web technologies.
Knowledge of ServiceNow integration techniques and tools.
Experience with ServiceNow scripting languages like JavaScript, GlideScript, Jelly, etc.
Communication: Excellent communication skills with the ability to effectively communicate technical concepts to non-technical stakeholders.
Problem-Solving: Strong analytical and problem-solving skills with a keen attention to detail.
Team Player: Ability to work collaboratively in a team environment and contribute to the success of the overall project.
Adaptability: Ability to adapt to changing priorities and handle multiple tasks simultaneously.
Customer Focus: Customer-centric approach with a focus on delivering high-quality solutions that meet business needs.
Continuous Learning: Willingness to learn new technologies and methodologies to enhance skills and capabilities.

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