Branch Operations Manager

3 weeks ago

Hyderabad, India Techxpert Services Full time

Company Description

Techxpert Services offers a platform that allows customers to book reliable and high-quality services such as AC repair, fridge repair, electrical and plumbing work, carpentry, fabrication, interior decoration, and more. Our goal is to provide hassle-free services delivered by trained professionals conveniently at home. With our core values of commitment, integrity, efficiency, and customer-centricity, Techxpert is the ideal partner for the care of industries, buildings, and properties. We strive to deliver services with safety, quality, reliability, and sustainability at economical operating costs, ensuring client success and excellence every time.

Role Description

This is a full-time, on-site role for a Branch Operations Manager located in Hyderabad. The Branch Operations Manager will be responsible for overseeing the daily operations of the branch, including managing staff, coordinating services, ensuring customer satisfaction, and maintaining operational efficiency. The role also involves developing and implementing strategies for operational growth, monitoring performance metrics, and ensuring compliance with company policies and standards.

Qualifications

  • Operational management experience and staff management skills
  • Customer service and client relationship management skills
  • Problem-solving and decision-making abilities
  • Excellent communication and interpersonal skills
  • Experience in service delivery coordination and performance monitoring
  • Ability to work independently and lead a team
  • Knowledge of industry standards and compliance requirements
  • Bachelor's degree in Business Administration, Management, or related field
  • Experience in the service industry is a plus

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