Team Lead- Tele Caller

6 days ago

Vadodara, India career craft consultants india pvt ltd Full time

Company Overview Career Craft Consultants India Pvt Ltd is a dynamic company in the education industry, based in Gujarat. With a dedicated team of 51-200 employees, we strive to provide exceptional consultancy services. For more information, visit our website at careercraftconsultants.co.in. Job Overview We are looking for a motivated Mid-Level Team Lead Tele Caller to join our team in Vadodara. This is a Full-Time position where the successful candidate will lead and manage our tele-calling team, focusing on lead generation and performance enhancement to achieve company goals. Qualifications and Skills Demonstrated ability in team leadership to guide, mentor, and oversee tele-calling staff performance (Mandatory skill). A proven track record in lead generation with an emphasis on setting and achieving ambitious targets (Mandatory skill). Experience in performance monitoring to evaluate and improve team efficiency and productivity (Mandatory skill). Proficiency in telesales with a strong ability to convert potential leads into sales through effective communication. Experience in maintaining accurate and comprehensive records to support data management and reporting. Familiarity with data management practices to organize and maintain tele-calling data effectively. Proven expertise in cold calling strategies to reach out to potential clients and expand the customer base. Skills in call monitoring to ensure calls meet quality standards and customer satisfaction levels are maintained. Roles and Responsibilities Lead and manage the tele-calling team, ensuring alignment with the companys objectives and sales targets. Develop and implement effective lead generation strategies to enhance client acquisition and retention. Monitor team performance using relevant metrics and deliver feedback to enhance efficiency and effectiveness. Conduct regular training sessions to ensure team members are well-equipped with the necessary sales skills and product knowledge. Maintain clear and concise records and reports for management review to track progress and areas of improvement. Collaborate with sales and marketing teams to align tele-calling efforts with broader business strategies. Ensure compliance with company policies and procedures to maintain data integrity and customer confidentiality. Foster a positive work environment that encourages team collaboration and individual development.

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