Field Sales Trainer
6 days ago
Job Responsibilities
· Identifying the training needs across levels & conducting Refresher Training for the employees to improve the productivity. Coordinate training schedule, set up, creation of training materials and follow-up
· Training new employees in areas including sales training, product knowledge, customer communications and internal systems
· Responsible for providing the product knowledge on Health Insurance to all new joiners.
· Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers
· Assist in delivery of on-going training programs
· Evaluate training and report on trainees
· Reviewing trainee's performances and preparing participants’ score sheets
· Arrange for follow-up training, or report following training sessions
· Timely & constructive feedback and counselling of the trainees
· Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc.
· Require to travel for 15-20 days in a month in Kolkata and nearby locations.
Desired Skills:
• Required from a training background
• Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring
• Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching
• Ability to communicate and resolve issues that affect Performance Criteria
• Ability to handle escalations from employees
• Ability to escalate issues to their supervisor or other internal departments
• Demonstrated language fluency in English, Hindi.
Qualifications
- Training Needs Analysis and New Hire Training skills
- Presentation and Analytical Skills
- Strong Communication skills
- Experience in instructional design and training methodologies
- Ability to assess training effectiveness and adapt training programs accordingly
- Strong organizational and time-management skills
- Previous experience in the insurance or financial services industry is a plus
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