Current jobs related to L2 Server Engineer - Trivandrum - IQMatrix Infoways Solutions Pvt Ltd

  • Architect - platform

    3 weeks ago

    Trivandrum, India Quantiphi Full time

    Role : Technical Architect - Platform (Managed Services) Location : Mumbai/Bangalore/Trivandrum Experience : 7+ years Roles and Responsibilities: ● Hands on experience managing Incident Requests, Service Requests and Change Requests. ● Experience in large scale releases/deployment and change management. ● Experience with ITSM tools (like Jira,...

  • Architect - Platform

    3 weeks ago

    Trivandrum, India Quantiphi Full time

    Role : Technical Architect - Platform (Managed Services) Location : Mumbai/Bangalore/Trivandrum Experience : 7+ years Roles and Responsibilities: ● Hands on experience managing Incident Requests, Service Requests and Change Requests. ● Experience in large scale releases/deployment and change management. ● Experience with ITSM tools (like Jira,...

  • Techvantage Analytics

    1 month ago

    Trivandrum/Thiruvananthapuram, Thiruvananthapuram, India Techvantage Analytics Full time

    What roles and responsibilities will be performed by the selected candidate ? Senior Data Engineer will be responsible for designing, implementing, and maintaining data solutions on the Microsoft Azure Data platform and SQL Server (SSIS, SSAS, UC4 Atomic). Collaborate with various stakeholders, and ensuring the efficient processing, storage, and retrieval of...

  • Techvantage Analytics

    1 month ago

    Trivandrum/Thiruvananthapuram, India Techvantage Analytics Full time

    What roles and responsibilities will be performed by the selected candidate ? Senior Data Engineer will be responsible for designing, implementing, and maintaining data solutions on the Microsoft Azure Data platform and SQL Server (SSIS, SSAS, UC4 Atomic). Collaborate with various stakeholders, and ensuring the efficient processing, storage, and retrieval of...

  • Architect - Platform

    3 weeks ago

    Trivandrum, India Quantiphi Full time

    Role : Technical Architect - Platform (Managed Services)Location : Mumbai/Bangalore/TrivandrumExperience : 7+ yearsRoles and Responsibilities: ● Hands on experience managing Incident Requests, Service Requests and Change Requests.● Experience in large scale releases/deployment and change management.● Experience with ITSM tools (like Jira, ServiceNow,...

  • Architect - Platform

    3 weeks ago

    Trivandrum, India Quantiphi Full time

    Role : Technical Architect - Platform (Managed Services) Location : Mumbai/Bangalore/Trivandrum Experience : 7+ years Roles and Responsibilities: ● Hands on experience managing Incident Requests, Service Requests and Change Requests. ● Experience in large scale releases/deployment and change management. ● Experience with ITSM tools (like Jira,...

  • SSRS Engineer

    6 days ago

    Trivandrum, India VRIZE Full time

    Required Skills and Experience:Strong proficiency in SQL Server Reporting Services (SSRS)Solid understanding of SQL Server T-SQLExperience with report design principles, layout, and formattingKnowledge of data warehousing and data modeling conceptsAbility to write complex SQL queries and stored proceduresStrong problem-solving and analytical skillsAttention...

  • Data Engineer

    4 weeks ago

    Trivandrum/Thiruvananthapuram, India Ospyn Technologies Pvt Ltd Full time

    Data EngineerJob Summary:We are seeking a highly skilled Data Engineer to join our team at Ospyn Technologies Pvt Ltd. The successful candidate will be responsible for designing, developing, and maintaining scalable data pipelines to support data-driven initiatives.Key Responsibilities:Design and develop data pipelines using ETL/ELT processes and tools such...

  • Data Engineer

    4 weeks ago

    Trivandrum/Thiruvananthapuram, India Ospyn Technologies Pvt Ltd Full time

    Data EngineerOspyn Technologies Pvt Ltd is seeking a highly skilled Data Engineer to design, develop, and maintain scalable data pipelines to support data-driven initiatives. The ideal candidate will have expertise in ETL/ELT processes and tools, such as Apache NiFi, Talend, Informatica, Apache Airflow, or DBT.Key Responsibilities:Design and develop scalable...

  • Sr Java developer

    1 month ago

    Trivandrum, India VensureHCM Full time

    About the company :Vensure HCM, A Vensure Employer Solutions company- We are an IT services and consulting organisation based in Thiruvananthapuram, Kerala.As the nation's fastest-growing PEO, Vensure uses industry-leading technology to offer complete, end-to-end solutions for payroll, HR administration, employee benefits, risk management, and workers'...

  • Sr Java developer

    1 month ago

    Trivandrum, India VensureHCM Full time

    About the company : Vensure HCM, A Vensure Employer Solutions company- We are an IT services and consulting organisation based in Thiruvananthapuram, Kerala. As the nation's fastest-growing PEO, Vensure uses industry-leading technology to offer complete, end-to-end solutions for payroll, HR administration, employee benefits, risk management, and...

  • Developer iii

    6 days ago

    Trivandrum, India UST Full time

    Required Skills and Qualifications:Proven experience as a Java Senior developer with more than 5 yrs of experience.Preferred skills: Java, Spring frameworks, Spring Boot, Microservices, Azure/ GCP, BQ/ Postgres/ DB2/ Oracle, Kafka Extensive experience with Java, Spring (including Spring Boot, Spring Security, Spring JDBC, and Spring REST). Hands-on...

  • Senior Full Stack Engineer

    2 weeks ago

    Trivandrum/Thiruvananthapuram, India Mig Staffing Full time

    We are looking for an experienced Full Stack Engineer to join our development team. In this role, you will be responsible for the overall development and implementation of front and back-end software : - Responsible for Develop and Maintain Cutting Edge Server-Side Web Applications in React & Node.- Hands on experience in using frameworks like Express,...

  • Senior Full Stack Engineer

    4 months ago

    Trivandrum/Thiruvananthapuram, Thiruvananthapuram, India Mig Staffing Full time

    We are looking for an experienced Full Stack Engineer to join our development team. In this role, you will be responsible for the overall development and implementation of front and back-end software :- Responsible for Develop and Maintain Cutting Edge Server-Side Web Applications in React & Node.- Hands on experience in using frameworks like Express, Nest,...

  • Data Engineer

    1 month ago

    Trivandrum/Thiruvananthapuram, Thiruvananthapuram, India Ospyn Technologies Pvt Ltd Full time

    Description : - Design, develop, and maintain scalable data pipelines to support data-driven initiatives. - Integrate data using ETL/ELT processes and tools such as Apache NiFi, Talend, Informatica, Apache Airflow, or DBT. - Implement and optimize data models and techniques to support data integrity and performance. - Utilize big data technologies to...

  • Gemini Software

    1 month ago

    Trivandrum/Thiruvananthapuram, India Gemini SOftware Solutions P Ltd Full time

    Position Name : Software EngineerLocation : TrivandrumYears of Experience : 2 - 3 yearsResponsibilities :- Develop, test, and maintain software applications using the .NET framework.- Collaborate with cross-functional teams to define, design, and ship new features.- Write clean, scalable, and maintainable code following best practices.- Troubleshoot, debug,...

  • Senior Full Stack Developer

    4 weeks ago

    Trivandrum/Thiruvananthapuram, India Mig Staffing Full time

    Full Stack Engineer Job DescriptionWe are seeking a highly skilled Full Stack Engineer to join our development team at Mig Staffing. As a key member of our team, you will be responsible for designing, developing, and implementing cutting-edge front and back-end software solutions using React and Node.Key Responsibilities:Develop and maintain server-side web...

  • Technical Lead

    2 weeks ago

    Trivandrum/Thiruvananthapuram, India Mig Staffing Full time

    Please apply if you are interested in C2H We are looking for a qualified Data Engineer to join our team in TrivandrumRoles and responsibilities : - Lead Data Engineer will be responsible for designing, implementing, and maintaining data solutions on the Microsoft Azure Data platform and SQL Server (SSIS, SSAS, UC4 Atomic)- Leading a team of data engineers,...

  • Technical Lead

    1 month ago

    Trivandrum/Thiruvananthapuram, Thiruvananthapuram, India Mig Staffing Full time

    Please apply if you are interested in C2HWe are looking for a qualified Data Engineer to join our team in TrivandrumRoles and responsibilities :- Lead Data Engineer will be responsible for designing, implementing, and maintaining data solutions on the Microsoft Azure Data platform and SQL Server (SSIS, SSAS, UC4 Atomic)- Leading a team of data engineers,...

  • Experienced Full Stack Developer

    2 weeks ago

    Trivandrum/Thiruvananthapuram, India Mig Staffing Full time

    We are seeking a highly skilled Full Stack Engineer to lead the development of our cutting-edge server-side web applications. In this role, you will be responsible for the overall development and implementation of front and back-end software.Key Responsibilities:Develop and maintain robust server-side web applications using React and Node.Utilize frameworks...

L2 Server Engineer

2 months ago

Trivandrum, India IQMatrix Infoways Solutions Pvt Ltd Full time
Overall purpose of the job

Primarily responsible for managing and owning support tickets and driving customer issues through to resolution.

To support the Managed Services Technicians (1st line) to resolve issues that come into the service desk acting as a point of escalation for more challenging issues.

Plan and implement infrastructure changes within agreed SLA’s.

Key responsibilities for this job Respond to support calls as assigned within Service Level Agreements; ensuring calls are quickly and accurately logged, closed and analyzed to prevent future occurrences, and that call resolution priorities are met.

Respond to proactive alerts and conclude them to resolution Escalate problem calls within the Cloud team to meet Service Level Agreements and ensure maximum level of customer satisfaction. Troubleshooting customer technical faults and collaborating with external vendors and service providers to achieve fault resolution. Proactively identify and investigate problematic issues, raising a subsequent problem ticket to manage the workload. Work as a team to deliver timely resolution to customer requests from telephone and email. Maintain an understanding of the internal escalation process. Jeopardy management to reduce escalation and SLA breaches. Maintain professional working relationships with customers, suppliers, and work colleagues. Any other fair and reasonable task or duty assigned to you by your manager. Knowledge and experience required Professional Experience:

Minimum 3 years’ experience supporting Windows Desktop and Server OS in a public and private cloud environment. Previous experience working in a fast-paced international support role. Ability to provide a customer focused service to committed Service levels. Ability to work under own initiative, manage own time, and work to deadlines. Ability to manage own workload and support the wider team. Strong interpersonal and communication skills, particularly customer facing techniques and listening abilities. Proven ability to identify and resolve challenging technical problems. Sound judgement with demonstrable understanding of when and how to escalate issues. Ability to work with minimal supervision and manage a heavy workload. Proactive approach in knowledge transfer and updating documentation to support the wider team.

management, service delivery teams and customers. Technical Skills: Experience in administration, management and support of Windows Server and Desktop OS. Experience in configuration and maintenance of Active Directory Services, MS Exchange, SQL, and Office 365. Capable of supporting VDI Solutions (Azure Virtual Desktop, Citrix, RDS). Working knowledge of VMWare & Hyper-V configuration and support is essential. Good knowledge of managing resources withing Azure infrastructure. Strong understanding of network fundamentals (Security/DHCP/DNS) Understanding of Scripting languages (PowerShell/VBScript) Understanding and appreciation of ITIL Frameworks Hands on experience of administrating and supporting backup solutions such as Veeam, BackupExec, Commvault Experienced in creating and maintaining high quality configuration Management Documentation. Applicants will ideally be either MCP, MCSA, MCSE or VCP certified.