![Australia and New Zealand Banking Group Limited (ANZ)](https://media.trabajo.org/img/noimg.jpg)
Journey Expert
1 month ago
Journey Expert - APEA
Journey Expert - APEA
Req ID: Department: Insto Banking Services Payments Division: Institutional Location: Bengaluru
About the role
At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things – be it buying their home, building a business or saving for things big or small.
Role Location:RMZ Ecoworld
As a Journey Expert, you will be responsible for requirement analysis and optimising end-to-end customer journey’s and improve the customer experience. You will be focussed on end-to-end customer outcomes and the value or benefit being delivered.
The successful Journey Expert will:
What will you bring?
Demonstrate strong experience in eliciting business requirements, delivery and knowledge of Agile ways of working and collaboration tools (i.e. Confluence, JIRA, etc.) High level of influencing and negotiating skills backed by data. Flexible and adaptable (able to work in ambiguous, fast-paced and cross-functional team environments) A strong execution mindset and ability to deliver quality outputs within required timeframes. Knowledge of Payments Products and/or systems across the Asia-Pacific region (desired, but not mandatory) Appreciation of end-to-end customer journeys across the Payments lifecycle (desired, but not mandatory) An extensive problem solving “toolkit”. Broad range of visualisation techniques covering scope, progress, culture, goal, etc. Commitment to fostering a team culture, energy building and agile ceremonies
You’re not expected to have % of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So, why join us?
Job Posting End Date
28/05/, 11.59pm, (Melbourne Australia)
-
Journey Expert
1 month ago
bangalore, India ANZ Full timeAbout the role At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things – be it buying their home, building a business or saving for things big or small. Role Location:RMZ EcoworldAs a Journey Expert, you will...
-
Journey Expert Governance
3 weeks ago
bangalore, India Australia and New Zealand Banking Group Limited (ANZ) Full timeJourney Expert Governance Journey Expert Governance Req ID: Department: Initiatives and Delivery Cluster Division: Australia Retail Location: Bengaluru About Us Standard At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of...
-
Journey Expert Governance
3 weeks ago
bangalore, India Australia and New Zealand Banking Group Limited (ANZ) Full timeJourney Expert Governance Journey Expert Governance Req ID: Department: Initiatives and Delivery Cluster Division: Australia Retail Location: Bengaluru About Us Standard At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of...
-
Journey Expert Governance
3 weeks ago
bangalore, India ANZ Full timeAbout Us Standard At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Journey Expert in our portfolio’s Technology Governance, Risk & Compliance (Well Managed) squad, your main priority...
-
Customer Journey
2 months ago
bangalore, India Skill Ventory Full timeRoles and Responsibilities Lead the mapping, implementation and roll out for customer journeys.Work with relevant teams to jointly develop and own business and operational metrics for theselected customer journeysRun design thinking sessions, review current customer journeys and re-define them to beindustry leading “Best In Class” journeysOutline...
-
Fullstack Developer
3 weeks ago
bangalore, India Awign Expert Full timeJob Description About Awign Expert:Awign Expert is an Enterprise focused platform that helps businesses Hire, Assess and Manage high skilled resources for Gig Based Projects. We provide our Experts a gateway to work for and build a freelance/consulting career with large scale EnterprisesWe are a newly launched business division of Awign, which is one of the...
-
Fullstack Developer
2 weeks ago
bangalore, India Awign Expert Full timeAbout Awign Expert:Awign Expert is an Enterprise focused platform that helps businesses Hire, Assess and Manage high skilled resources for Gig Based Projects. We provide our Experts a gateway to work for and build a freelance/consulting career with large scale EnterprisesWe are a newly launched business division of Awign, which is one of the pioneers and...
-
Fullstack Developer
4 weeks ago
bangalore, India Awign Expert Full timeJob Description About Awign Expert:Awign Expert is an Enterprise focused platform that helps businesses Hire, Assess and Manage high skilled resources for Gig Based Projects. We provide our Experts a gateway to work for and build a freelance/consulting career with large scale EnterprisesWe are a newly launched business division of Awign, which is one of the...
-
Java Developer
3 weeks ago
bangalore, India Awign Expert Full timeAbout Awign Expert :Awign Expert is an Enterprise focused platform that helps businesses Hire, Assess and Manage high skilled resources for Gig Based Projects. We provide our Experts a gateway to work for and build a freelance/consulting career with large scale Enterprises. We are a newly launched business division of Awign, which is one of the pioneers and...
-
Java Developer
4 weeks ago
bangalore, India Awign Expert Full timeAbout Awign Expert :Awign Expert is an Enterprise focused platform that helps businesses Hire, Assess and Manage high skilled resources for Gig Based Projects. We provide our Experts a gateway to work for and build a freelance/consulting career with large scale Enterprises. We are a newly launched business division of Awign, which is one of the pioneers and...
-
React Developer
3 weeks ago
bangalore, India Awign Expert Full timeAbout Awign Expert:Awign Expert is an Enterprise focused platform that helps businesses Hire, Assess and Manage high skilled resources for Gig Based Projects. We provide our Experts a gateway to work for and build a freelance/consulting career with large scale Enterprises. We are a newly launched business division of Awign, which is one of the pioneers and...
-
React Developer
1 month ago
bangalore, India Awign Expert Full timeAbout Awign Expert:Awign Expert is an Enterprise focused platform that helps businesses Hire, Assess and Manage high skilled resources for Gig Based Projects. We provide our Experts a gateway to work for and build a freelance/consulting career with large scale Enterprises. We are a newly launched business division of Awign, which is one of the pioneers and...
-
Customer Support Associate
1 month ago
bangalore, India Awign Expert Full timeJob Description The Customer Support Associate will be responsible for reaching out to prospective buyers, scheduling visits and test rides, addressing queries and generating interest in the product.The agent will also be required to communicate with the prospects at different stages, through different channels, and escalate issues for a swift...
-
Cloud Migration Validation Expert
2 days ago
bangalore, India Open Source Corporation Full timeCloud Migration Validation Expert: Be a Champion of Cloud Adoption with GxP ComplianceDo you thrive in dynamic environments, ensuring seamless cloud migrations while upholding strict GxP regulations?We are seeking a highly motivated Cloud Migration Validation Expert to join our client. You will play a pivotal role in their cloud adoption journey, ensuring...
-
Customer Support Associate
3 weeks ago
bangalore, India Awign Expert Full timeThe Customer Support Associate will be responsible for reaching out to prospective buyers, scheduling visits and test rides, addressing queries and generating interest in the product.The agent will also be required to communicate with the prospects at different stages, through different channels, and escalate issues for a swift resolution.Duration :- 6 month...
-
Customer Support Associate
1 month ago
bangalore, India Awign Expert Full timeThe Customer Support Associate will be responsible for reaching out to prospective buyers, scheduling visits and test rides, addressing queries and generating interest in the product.The agent will also be required to communicate with the prospects at different stages, through different channels, and escalate issues for a swift resolution.Duration :- 6 month...
-
Senior Usability Expert-Center of Excellence
1 month ago
Bangalore, India Philips Full timeJob TitleSenior Usability Expert-Center of ExcellenceJob DescriptionJob Title : Senior Usability Expert-Center of ExcellenceYour challenge As Philips we are sincerely aware of the impact we have on peopleâs lives through the medical devices we make. We are on a continuous journey to come up with the best possible solutions for both medical staff and...
-
Usability expert- Center of Excellence
4 weeks ago
bangalore, India Philips Full timeJOB DESCRIPTION Job Title Usability expert- Center of Excellence Job Description Job Title : Usability expert- Center of Excellence Your challenge As Philips we are sincerely aware of the impact we have on people’s lives through the medical devices we make. We are on a continuous journey to come up with the best possible...
-
Usability expert- Center of Excellence
3 weeks ago
Bangalore, India Philips Full timeJob TitleUsability expert- Center of ExcellenceJob DescriptionJob Title : Usability expert- Center of ExcellenceYour challenge As Philips we are sincerely aware of the impact we have on peopleâs lives through the medical devices we make. We are on a continuous journey to come up with the best possible solutions for both medical staff and patients. We...
-
Usability expert- Center of Excellence
4 weeks ago
Bangalore, India Philips Full timeJob TitleUsability expert- Center of ExcellenceJob DescriptionJob Title : Usability expert- Center of ExcellenceYour challenge As Philips we are sincerely aware of the impact we have on peopleâs lives through the medical devices we make. We are on a continuous journey to come up with the best possible solutions for both medical staff and patients. We...