Benefits (US) Administrator (Remote)

Description

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.

At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.

USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.

Brief Job Overview

The Benefits Administrator is responsible for the administration of all US health, welfare and retirement benefits plans, including medical, dental, vision, life insurance, flexible spending plans, short- and long-term disability, voluntary life insurance, 401(k) plan and wellness program activities.

This position sits within the Global People Systems, Analytics and Benefits Operations team and provides for opportunities to contribute to global initiatives and people system projects utilizing the full HRIS product suite.

How will YOU create impact here at USP?

As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards.

Additionally, USP's People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.

The Benefits Administrator has the following responsibilities:

• Serves as the primary point of contact for day-to-day benefit matters and the subject matter expert on

USP benefit offerings, including medical, dental, vision, life, disability, flexible spending account plans, voluntary life insurance, 401(k) plan, and wellness program.

• Resolves issues and addresses employee questions; may manage benefit plans through 3rd party providers.
• Configures and oversees online benefits enrollment system ensuring accuracy through data testing and vendor management; ensures data integrity of benefit enrollments.
• Responsible for annual Open Enrollment and Benefits/Wellness Fair planning and logistics.
• Facilitates Open Enrollment meetings for employees and ensures accuracy of information submitted to vendors.
• Assists in leading wellness programs/events and initiatives to encourage the health and well-being of employees.
• Creates reports and uses BI to conduct audits as needed for Open Enrollment, benefits billing reconciliation, and compliance reporting.
• Ensures accuracy of benefits data, researching and correcting discrepancies as necessary.
• Assists with FML, disability, and worker's compensation program and ensures compliance with all federal and state legislation.
• Oversees all benefits plan enrollments/changes/terminations. Collaborates with benefits broker to resolve questions or discrepancies.
• Effectively partners and builds relationships with the HR Business Partners and the Payroll team to administer benefits plans and programs.
• Partners with HRIS team to provide positive employee experiences with people technology.
• Assists with Projects across the UKG technology stack that support our employees, contractors and volunteers.

Who is USP Looking For?

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:

Basic Qualifications:

• Bachelor's degree in Business or Human Resources (or equivalent combination of education and experience).
• Three (3) or more years of relevant experience in US benefits administration.
• UKG (Benefits Prime/PlanSource) experience.
• Ability to work a US EST time zone schedule.

Preferred Qualifications:

• Consolidated Billing Implementation.
• Cognos Business Intelligence (BI).
• Experience working in UKG Core.

Supervisory Responsibilities

None, this is an individual contributor role.

Benefits

USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.

Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except

Who is USP?

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's top authorities in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP's fundamental belief that Equity = Excellence manifests in our core value of Passion for Quality through our more than 1,300 hard-working professionals across twenty global locations to deliver the mission to strengthen the supply of safe, quality medicines and supplements worldwide.

At USP, we value inclusivity for all. We recognize the importance of building an organizational culture with meaningful opportunities for mentorship and professional growth. From the standards we create, the partnerships we build, and the conversations we foster, we affirm the value of Diversity, Equity, Inclusion, and Belonging in building a world where everyone can be confident of quality in health and healthcare.

USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. We are committed to creating an inclusive environment in all aspects of our work—an environment where every employee feels fully empowered and valued irrespective of, but not limited to, race, ethnicity, physical and mental abilities, education, religion, gender identity, and expression, life experience, sexual orientation, country of origin, regional differences, work experience, and family status. We are committed to working with and providing reasonable accommodation to individuals with disabilities.