Technical Content Creator

2 weeks ago

Kolkata, India Laborintos Full time

Contamos con un equipo sólido y robusto de consultores especializados en búsqueda y selección de personal, así como en consultoría en diversos temas asociado al Talento Humano en múltiples sectores y países, garantizando de esta manera la prestación de un servicio oportuno y resolutivo a cada una de las empresas que nos confían la selección y/o el entrenamiento de sus profesionales.

Actualmente sumamos más de 10 años de experiencia en el manejo de procesos, tanto individuales como masivos, a nivel local y regional.

A leading SaaS provider in the accounting industry is looking for a highly experienced Technical Content Creator to join their content and documentation team. This is a full-time opportunity offering a dynamic, collaborative environment and the chance to contribute to cutting-edge products.

Location:  Hybrid (Kolkata - India)
Employment Type: Full-Time
Experience Level: 6+ Years

Role Overview:
The Technical Content Creator will be responsible for developing, maintaining, and enhancing user-facing documentation including help articles, release notes, and product guides. The role requires deep technical knowledge, outstanding communication skills, and the ability to work closely with cross-functional teams to deliver high-quality content that supports users across various touchpoints.

Key Responsibilities:

  • Create and manage online help content, release notes, FAQs, and user guides

  • Build and maintain layouts and templates in Zendesk , ensuring consistency and usability

  • Translate complex technical concepts into simple, clear, and user-friendly documentation

  • Collaborate with UI designers to fine-tune HTML5/CSS templates and layouts

  • Engage with SEO teams to ensure documentation is searchable and optimized

  • Work closely with developers, testers, and product managers to gather information and filter relevant updates

  • Maintain deep knowledge of product features and industry-specific use cases

  • Respond to queries and feedback from users, particularly in the Irish/UK markets

  • Adapt quickly to changing priorities and work independently on multiple tasks

✅ Required Skills and Experience:

  • 6+ years in technical content creation, ideally within a product-based company

  • Hands-on experience with Zendesk , including layout and template customization

  • Strong command of HTML5 and CSS

  • Excellent oral and written English communication skills

  • Ability to simplify complex technical topics for diverse audiences

  • Proven experience creating structured, engaging, and accessible documentation

  • Technical problem-solving skills and a proactive mindset

  • Ability to manage deadlines and shifting priorities in a fast-paced environment

Perks and Benefits:

  • Competitive salary and comprehensive benefits package

  • Opportunities for professional growth and ongoing training

  • Collaborative, forward-thinking team environment

  • Work on innovative SaaS solutions for the accounting industry

  • Technical Content Creator

    6 days ago

    Salt Lake, Kolkata, West Bengal, India ONOC Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    We Are Hiring – Technical Content CreatorLocation: Salt Lake Sector V, Kolkata (Hybrid)Salary: ₹8,00,000 – ₹12,00,000 per annumImmediate Joiners OnlyRole & Responsibilities:Create and maintain technical content/checklists for accounting engagements.Collaborate with product & content teams to transition paper-based methodology into digital...

  • Content Creator

    20 hours ago

    Kolkata, India Bright Edge Edusystems Private Limited Full time

    **Content Creator's responsibilities include**: - Pitch interesting, fun and relevant blog articles to create engaging wholesome content to sell our experiences. - Research, pitch, write and edit scripts for videos. - Develop scripts to engage the audience - write in a style that is informative, yet conversational and easy-to-understand. - Learn and follow...

  • Content creator

    1 week ago

    Kolkata, West Bengal, India Adsult Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionAt Adsult, we specialize in digital marketing solutions tailored to help brands attract, engage, and convert the right audience. Our strategies include social media marketing, Google and Meta ads, SEO optimization, website development, and branding and design. Whether you're a startup or an established brand, our mission is to deliver...

  • Content Creator

    6 days ago

    Kolkata, India Velarudh Infotech Private Limited Full time

    Our company is looking for a Social Media Content Creator to help us create original and engaging content for our social media accounts. **In this role, you will be responsible for researching and turning content ideas into videos, images, infographics, and text captions**. You will also help the Social Media Content Manager to create and execute a content...

  • Content Creator

    4 weeks ago

    Kolkata, India Innofied Solution Full time

    Seeking a Content Creator to craft CEO communications across blogs, social media, video scripts & newsletters. You will be working closely with Swarnendu De ), founder of Innofied & AllRide Apps. Work from office 5 days a week Required Candidate profile Must know SEO & AI tools (ChatGPT, Claude, Perplexity) Strong copywriting & storytelling...

  • Technical Content Creator

    2 weeks ago

    Kolkata, India Laborintos Full time

    Contamos con un equipo sólido y robusto de consultores especializados en búsqueda y selección de personal, así como en consultoría en diversos temas asociado al Talento Humano en múltiples sectores y países, garantizando de esta manera la prestación de un servicio oportuno y resolutivo a cada una de las empresas que nos confían la selección y/o el...

  • Content Creator

    4 weeks ago

    Kolkata, India Innofied Solution Full time

    Seeking a Content Creator to craft CEO communications across blogs, social media, video scripts & newsletters. You will be working closely with Swarnendu De ), founder of Innofied & AllRide Apps. Work from office 5 days a week Required Candidate profile Must know SEO & AI tools (ChatGPT, Claude, Perplexity) Strong copywriting & storytelling...

  • Content Creator

    1 week ago

    Kolkata, West Bengal, India Innofied Solution Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Seeking a Content Creator to craft CEO communications across blogs, social media, video scripts & newsletters. You will be working closely with Swarnendu De ), founder of Innofied & AllRide Apps. Work from office 5 days a week Required Candidate profileMust know SEO & AI tools (ChatGPT, Claude, Perplexity) Strong copywriting & storytelling skills...

  • Content Creator

    1 week ago

    Kolkata, West Bengal, India Uzi World Digital Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company Description:Uzi World Digital is a leading digital marketing agency based in Kolkata, India. We work with top global brands, celebrities, and influencers, delivering innovative digital marketing solutions in Web Design, SEO, Digital PR, Social Media Marketing, Online Reputation Management, Branding, and Digital Advertising. Known for our creativity...

  • Content Creator

    21 hours ago

    Shyambazar, Kolkata, West Bengal, India Study Alpha Academy Full time

    **We’re Hiring: Content Creator (Education Sector)** **Join Us in Shaping the Future of Learning!** Are you passionate about education, creativity, and storytelling? We’re looking for a **dynamic and talented Content Creator** to help us build engaging, informative, and innovative content for our students across digital platforms! **What You’ll...