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Subject Matter Expert, Accounts Receivable
2 months ago
As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T, and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit Description
The person should be process oriented, specific to quality and quantity of work handled and should be a master in all work flows. (Billing & Billing Readiness)
Should also have the ability to train, retrain Billing Associates to help them meet required standards.
Should be confident enough to take new transition trainings independently.
Should be able to guide the team to troubleshoot.
Resolves issues, discrepancies and operational challenges directly with the stakeholder.
To complete the billing work request within 24 hrs / agreed time lines for bulk work request
Should have a basic knowledge on IC reconciliation.
Primary Responsibilities
The person will be responsible for write/update process documentation and ensuring all the team members understood it.
Be ready to accept new task when it is assigned
Experience & Qualifications
Bachelor degree (preferably in commerce) with 5-7 years of experience in Billing.
Understanding of accounting and finance principles
Strong business partnering and interpersonal skills
Organized, flexible and easily adaptable to changing conditions
Ability to work well in high pressure situations in order to meet deadlines
Prepare variance analysis and bridges to explain the movements against forecast and the previous period
Proficient in MS Office. High degree of proficiency with Excel, MS Access and PowerPoint
Should have a keen desire to automate and bring about automation by working with IT teams. Strong project management skills
Ability to multi-task and manage numerous simultaneous priorities
High energy, high ownership of work product and dedication and commitment to driving results
Clear & precise communication skills and Logical thinking.
Good collaborative skills. Should pursue diversity.
Should be a team player, detail-oriented, and have the ability to multi-task and ensure team meets deadlines.
He/she needs to be able to work autonomously.
SAP Knowledge
**Candidates must be prepared to work from our office location (Bangalore) and adhere to US shift hours (9PM to 6AM)***