Senior AWS L2 Support Engineer with Project Management Experience

2 days ago

Bengaluru, India Lean IT Inc. Full time

Location: Bangalore

Role Summery

We are seeking a highly motivated and skilled AWS L2 Support Engineer who can seamlessly transition between providing expert technical support and managing key infrastructure projects. This hybrid role is crucial for ensuring the stability and performance of our AWS environment while also driving forward strategic initiatives. The ideal candidate will be a problem-solver at heart with a strong grasp of both AWS services and project management principles.

AWS L2 Support

  • Serve as a primary point of escalation for complex AWS-related incidents and service requests.
  • Diagnose and resolve issues across a variety of AWS services, including EC2, S3, RDS, Lambda, and VPC.
  • Monitor system performance and health, proactively identifying and addressing potential issues.
  • Collaborate with development and operations teams to implement solutions and best practices.
  • Maintain and update technical documentation, runbooks, and knowledge base articles.

Project Management

  • Lead and manage small to medium-sized projects related to AWS infrastructure enhancements, migrations, or new service deployments.
  • Develop project plans, timelines, and resource allocation strategies.
  • Coordinate with internal and external stakeholders to ensure project milestones are met.
  • Track project progress, identify risks, and communicate updates to senior management.
  • Facilitate project meetings, document decisions, and manage action items.

Required Skills & Experience

  • 12+ years of hands-on experience in a technical support or system administration role, with a strong focus on AWS.
  • Proven experience with a wide range of AWS services (e.g., EC2, S3, IAM, VPC, CloudFormation).
  • Solid understanding of Linux/Windows operating systems and networking fundamentals.
  • Demonstrated experience in a project management capacity, including planning and coordination.
  • Strong problem-solving, analytical, and communication skills.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Qualifications

  • AWS Certified Solutions Architect - Associate or AWS Certified SysOps Administrator - Associate.
  • Experience with agile project management methodologies.
  • Proficiency with scripting languages (e.g., Python, Bash).
  • Familiarity with CI/CD pipelines and tools (e.g., Jenkins, GitLab CI).
  • Experience with containerization technologies like Docker and Kubernetes.

  • Senior AWS L2 Support Engineer with Project Management Experience

    2 weeks ago

    Bengaluru, Karnataka, India Lean IT Inc. Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Location: BangaloreRole SummeryWe are seeking a highly motivated and skilled AWS L2 Support Engineer who can seamlessly transition between providing expert technical support and managing key infrastructure projects. This hybrid role is crucial for ensuring the stability and performance of our AWS environment while also driving forward strategic initiatives....

  • Senior AWS L2 Support Engineer – Cloud

    7 days ago

    Bengaluru, Karnataka, India Lean IT Inc. Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    We're Hiring: L2 Support Engineer – Cloud & Server InfrastructureLocation:Bangalore |Experience:12+We're looking for anL2 Support Engineerwith strong experience inAWS (EC2, RDS, IAM, VPC, S3, CloudWatch, Control Tower)andWindows/Linux server administration.What You'll Do:L2 support for AWS cloud & multi-OS environments .Troubleshoot & manage EC2, RDS,...

  • Senior AWS L2 Support Engineer – Cloud

    2 days ago

    Bengaluru, India Lean IT Inc. Full time

    We're Hiring: L2 Support Engineer – Cloud & Server Infrastructure Location:Bangalore |Experience:12+ We're looking for anL2 Support Engineerwith strong experience inAWS (EC2, RDS, IAM, VPC, S3, CloudWatch, Control Tower)andWindows/Linux server administration. What You'll Do: L2 support for AWS cloud & multi-OS environments . Troubleshoot & manage EC2, RDS,...

  • Senior L2 Support Engineer – Cloud

    2 weeks ago

    Bengaluru, Karnataka, India Lean IT Inc. Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    We're Hiring: Senior L2 Support Engineer – Cloud & Server InfrastructureLocation:Bangalore | Experience:8–10YearsWe're looking for anL2 Support Engineerwith strong experience inAWS (EC2, RDS, IAM, VPC, S3, CloudWatch, Control Tower)andWindows/Linux server administration.What You'll Do:L2 support for AWS cloud & multi-OS environments .Troubleshoot &...

  • L2 Support Engineer-AWS cloud Server Infrastructure

    2 weeks ago

    Bengaluru, Karnataka, India Lean IT Inc. Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Job Summary:The L2 Support Engineer will be responsible for providing operational and administrative support for our cloud and server infrastructures. This role primarily focuses on AWS services and multi-OS environments, including Windows and Linux. The ideal candidate will have hands-on experience with Infrastructure as Code (IaC), managing EC2 and RDS...

  • L2 Support Engineer-AWS cloud Server Infrastructure

    2 days ago

    Bengaluru, India Lean IT Inc. Full time

    Job Summary: The L2 Support Engineer will be responsible for providing operational and administrative support for our cloud and server infrastructures. This role primarily focuses on AWS services and multi-OS environments, including Windows and Linux. The ideal candidate will have hands-on experience with Infrastructure as Code (IaC), managing EC2 and RDS...

  • Technical Support Engineer L2

    2 weeks ago

    Bengaluru, Karnataka, India SAM Manpower & Career Services Full time US$ 90,000 - US$ 1,20,000 per year

    Seeking a Technical Support Engineer with 4–6 yrs experience in L2 support, Python debugging, APIs, cloud (AWS/GCP), SQL/NoSQL. Responsible for troubleshooting, bug fixes, and client support in pharma/life sciences domain, ensuring high availability.

  • Technical Support Engineer L2

    2 days ago

    Bengaluru, India SAM Manpower & Career Services Full time

    Seeking a Technical Support Engineer with 4–6 yrs experience in L2 support, Python debugging, APIs, cloud (AWS/GCP), SQL/NoSQL. Responsible for troubleshooting, bug fixes, and client support in pharma/life sciences domain, ensuring high availability.

  • Aws Administrator L2

    4 days ago

    Bengaluru, Karnataka, India ProPMO Services Private Limited Full time

    The AWS Administrator L2 is responsible for managing and maintaining the AWS cloud infrastructure, ensuring optimal performance, availability, and security. This role involves collaborating with various teams to implement cloud solutions that align with business objectives. Pay: ₹1,300,000.00 - ₹1,400,000.00 per year **Experience**: - AWS...

  • L2/L3 Support Engineer

    1 week ago

    Bengaluru, Karnataka, India Health Catalyst Full time

    Job Summary: We are seeking experienced L2/L3 Support Engineers to join our technical support team. The L2/L3 Support Engineer will be responsible for providing second and third-level technical support to our customers, resolving complex technical issues, and collaborating with other teams to deliver exceptional customer service. The successful candidate...