Service Desk Agent

**Job Purpose**: The Senior IT Service Desk Agent II serves as a key figure in our frontline IT support team. This role goes beyond the typical Tier 1 responsibilities, often acting as a shift lead and handling advanced issues that require deeper technical expertise. The Senior Agent ensures that support is provided efficiently, effectively, and in line with...

Greetings from TCS! Job Title: Service Desk Agent Location: Chennai Experience Range: 5 - 10 Years Job Description TCS has always been in the spotlight for being adept in “the next big technologies”. What we can offer you is a space to explore varied technologies and quench your techie soul. What are we looking for? Windows 10 knowledge and typical...

**Job Purpose**: The IT Service Desk Agent (Tier 1) is the first point of contact for end-users seeking technical assistance for IT-related concerns. This role is pivotal in ensuring users receive timely and effective support, thereby maintaining optimal business continuity and productivity. **Essential Functions**: - **Incident Management**: - Provide...

Position: Technical Support/Service Desk Agent - Level 1 Location: Chennai Job Summary: Key Responsibilities: - Serve as the primary point of contact for all IT-related inquiries from clients, full-time employees, vendors, and contractors. - Update ticket statuses regularly and provide timely updates to authorized users regarding the progress of their...

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: Service Desk Lead Experience Range: 7 – 12 Years Location: Chennai / Bangalore Must Have: • To manage the Service Desk team according to...

Customer service, Service Desk Experience -3-5 years Rotational Shift: 24/7 support **Job Types**: Full-time, Permanent **Salary**: ₹300,000.00 - ₹800,000.00 per year Day range: - Monday to Friday - Weekend availability Shift: - Morning shift - Night shift - Rotational shift **Education**: - Bachelor's (preferred) **Experience**: - Customer...

Build a job description - Degree required - 3+ years’ front desk experience in the hospitality industry preferred - 1+ years’ customer service experience required - Excellent written and verbal communication skills - Familiarity with Resort Suite software a plus **Salary**: ₹8,086.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Leave...

**Collection Agent** Qualification :Minimum 12th pass or Any degree Job Profile: Hiring for Freshers / Experience - Voice Process (customer Support) Immediate Joiners within a week Required : Must have excellent communication in Tamil / English. Day shift only Work Location : Velachery Salary Net Rs. 10,000 to Rs. 15,000/ - No Of Positions: 10...

**Designation **:Senior Consultant/Lead Consultant **Job Description: 10+ years of experience - Administer & Create Workflow in tool to Eliminate the Potential Incidents even before they hit the Service Desk from data points available in analyzed reports and Metrics. - Administration of Chat Bot Applications so as to ensure that the repetitive and mundane...

**Job Title: Service Desk Specialist** **Location**: Coimbatore **Language Requirement**: Proficiency in English (Read + Write + Speak) mandatory **Overview**: As a Service Desk Specialist, you will play a crucial role in ensuring the efficient functioning of our customer service operations. Your responsibilities will revolve around accurate recording,...

**Position Title**: Social Media Desk **CTC**: 2-5lpa **Exp**: 2-3yrs **Location** : Karapakkam, Chennai **Working Mode**: on-site(work from office) **Primary Skills** - Good command of English (Spoken/Written). Atleast 2 -3 years of experience in Voice/ Non-Voice process, preferably in banking/ financial Industry. Qualification - Graduate in any...

Company Description Mehta Real Estate, established in 1986, is a prominent brokerage firm in Chennai known for its dedication to personalized services and value creation. With a focus on transparency and ethics, we have sold over 1,00,000 Sq.ft. of properties, offering comprehensive solutions for real estate needs. Our client-centric approach and commitment...

**Language**: Proficient in English (Read + Write + Speak) **Shift - **Rotational **Experience**: Minimum 1 years working for a Voice Technical Support/Service Desk. **Role purpose**: Answer calls and Service Requests from end users and track status and progress to resolution. **Main responsibilities**: Adherence to policies and procedures, closure of...

**Job Title**: Customer Service Agent **Location**: Velachery, Chennai As a Customer Service Representative, you will be the first point of contact for your valued customers, providing them with support, assistance, and guidance to ensure a seamless experience. This role requires excellent communication skills, a positive attitude, and a genuine desire to...

We are seeking a dynamic and customer-oriented Travel Agent for our company. As a Travel Agent, you will be responsible for assisting clients in planning and booking their travel arrangements, providing personalized service, and ensuring a smooth and enjoyable travel experience. Your expertise and attention to detail will help create unforgettable journeys...

A receptionist's primary role is to manage the front desk, welcoming guests, directing inquiries, and maintaining a tidy and organized reception area. They also handle administrative tasks such as scheduling appointments, managing correspondence, and assisting with basic office duties. **Job Types**: Full-time, Permanent, Fresher Pay: ₹18,819.99 -...

**Job Title: Sales Agent / Calling Agent** Location: Coimbatore, Tamil Nadu, India Minimum Experience: 2 years Maximum Experience: 3 years **Position Overview** The daily activities of a lead generation specialist include and not limited to: - Prospect leads through outbound calling - Qualify leads by levels of interest - Coordinate lead gen campaigns...

**Job Summary**: We are seeking a passionate and experienced Travel Sales Agent to join our team. You will be responsible for creating personalized travel itineraries, managing bookings, and providing top-notch customer service to ensure client satisfaction. **Key Responsibilities**: - Assist clients in finding travel packages that meet their needs by...

Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...

This is a remote position. **Job Description**: This task involves managing customer complaints, service requests, and tickets through Zoho Desk. Roles and Responsibilities: 1.Register customer complaints and service requests in Zoho Desk and ensure that they are assigned to the relevant teams. 2.Raise tickets and send quotations to customers as...