ITSM Lead
2 weeks ago
About Position:We are seeking a highly experienced Senior DevOps Engineer with deep expertise in Azure cloud services and a strong development background. This role is ideal for professionals who thrive in fast-paced environments and are passionate about building scalable, secure, and automated infrastructure solutions. You will lead DevOps initiatives, drive cloud adoption, and collaborate across teams to implement best practices in CI/CD, infrastructure as code, and container orchestration.Role: ITSM Lead Location: Hyderabad,Pune,Bangalore Experience: 6 to 12 Years Job Type: Full Time EmploymentWhat You'll Do:Lead design and optimization of ITSM processes: Incident, Problem, Change, Service Request, Knowledge, CMDB, and IT Asset Management (HAM & SAM). Ensure alignment with ITIL best practices and organizational objectives. Design and configure ServiceNow workflows for ITSM modules ensuring automation and compliance. Collaborate with stakeholders to gather requirements and translate them into functional workflows Work with ServiceNow developers and architects to implement modules and integrations. Validate configurations and workflows through testing and QA. Develop process documentation, SOPs, and governance frameworks. Maintain accurate records of workflows and configurations. Engage with cross-functional teams for smooth adoption of processes. Provide training and guidance on new workflows and ServiceNow functionalities. Monitor process performance and identify areas for improvement. Implement enhancements based on feedback and evolving business needs.Expertise You'll Bring:Strong knowledge of ITIL framework and ITSM best practices. Hands-on experience in ServiceNow workflow design for ITSM modules. Familiarity with CMDB design, HAM & SAM lifecycle management. Proven ability to design and optimize ITSM processes for large-scale organizations. Excellent problem-solving and stakeholder engagement skills. Proficiency in Azure DevOps and CI/CD pipeline creation. Strong Development experience.Benefits:Competitive salary and benefits package Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parentsValues-Driven, People-Centric & Inclusive Work Environment:Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.We support hybrid work and flexible hours to fit diverse lifestyles. Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities. If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employmentLet's unleash your full potential at Persistent"Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind."
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ITSM Lead
7 days ago
New Delhi, India Persistent Systems Full timeAbout Position:We are seeking a highly experienced Senior DevOps Engineer with deep expertise in Azure cloud services and a strong development background. This role is ideal for professionals who thrive in fast-paced environments and are passionate about building scalable, secure, and automated infrastructure solutions. You will lead DevOps initiatives,...
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ITSM Lead
2 weeks ago
New Delhi, India Persistent Systems Full timeAbout Position:We are seeking a highly experienced Senior DevOps Engineer with deep expertise in Azure cloud services and a strong development background. This role is ideal for professionals who thrive in fast-paced environments and are passionate about building scalable, secure, and automated infrastructure solutions. You will lead DevOps initiatives,...
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ITSM Developer
2 weeks ago
New Delhi, India Live Connections Full timeLive Connections is hiring an ITSM Implementation Consultant for a leading IT services organization in Mumbai. We need someone with2+ years of hands-on experience in Ivanti Admin Manager , specifically inmodification, configuration, customization, and implementation . The role involves defining ITSM processes, conducting workshops, working with REST API...
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ITSM Developer
2 weeks ago
New Delhi, India Live Connections Full timeLive Connections is hiring an ITSM Implementation Consultant for a leading IT services organization in Mumbai. We need someone with2+ years of hands-on experience in Ivanti Admin Manager , specifically inmodification, configuration, customization, and implementation . The role involves defining ITSM processes, conducting workshops, working with REST API...
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Lead ServiceNow ITSM Developer(Portal, Catalog)
2 weeks ago
New Delhi, India Providence India Full timeProfile BackgroundWe are seeking a Lead ServiceNow ITSM Developer with advanced expertise in Service Portal and Catalog development, specializing in Identity and Access Management (IAM) workflows and integrations. This role will drive strategic initiatives to deliver secure, automated, and user-friendly service experiences across healthcare IT environments....
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Itsm Consultant
1 week ago
New Delhi, India ITC Infotech Full timeHi, We have the following requirement in Bangalore, if interested please email me your updated profile to manikandan.g@itcinfotech.com mentioning your Current CTC, Expected CTC and Notice period to join. ITSM Consultant – ITSM Fresh Service - Configuration & Development Bangalore – Hybrid ModelExperience Required: 6+ Years in ITSM platforms with at least...
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Itsm Consultant
1 week ago
New Delhi, India ITC Infotech Full timeHi, We have the following requirement in Bangalore, if interested please email me your updated profile to mentioning your Current CTC, Expected CTC and Notice period to join. ITSM Consultant – ITSM Fresh Service - Configuration & Development Bangalore – Hybrid ModelExperience Required: 6+ Years in ITSM platforms with at least 2+ Years of hands-on...
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ITSM Consultant – ITSM Fresh Service
2 weeks ago
New Delhi, India ITC Infotech Full timeHi, We have the following requirement in Bangalore, if interested please email me your updated profile to manikandan.g@itcinfotech.com mentioning your Current CTC, Expected CTC and Notice period to join.ITSM Consultant – ITSM Fresh Service - Configuration & Development Bangalore – Hybrid ModelExperience Required: 6+ Years in ITSM platforms with at least...
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ITSM Consultant – ITSM Fresh Service
5 days ago
New Delhi, India ITC Infotech Full timeHi, We have the following requirement in Bangalore, if interested please email me your updated profile to mentioning your Current CTC, Expected CTC and Notice period to join.ITSM Consultant – ITSM Fresh Service - Configuration & Development Bangalore – Hybrid ModelExperience Required: 6+ Years in ITSM platforms with at least 2+ Years of hands-on...
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New Delhi, India Cubical Operations LLP Full timeJob Description – ITSM (Senior Consultant / Deputy Manager / Manager)Location: CoimbatoreExperience: 2 to 10 YearsRoles: Senior Consultant / Deputy Manager / ManagerNotice Period: Immediate joiners preferredRole OverviewWe are seeking IT Service Management professionals with strong experience in COBIT assessments, IT Governance frameworks, and ISO 20000...
