Manager -Engineering - L1

Job description: Role: L1 Technical Support Engineer Location: HSR layout sector 2, Bengaluru Shift: 24/7 with Rotational Roles AND Responsibilities: L1 Technical Support Engineers play a crucial role in providing initial support and troubleshooting for technical issues reported by customers or end-users. Here are some key skills required for this role:...

-Being able to use applications like ServiceNow / Slack / MS Office/JIRA/PagerdutyAccept & registers Service Calls/ Tickets Classify Service Calls/ Tickets according to the specified options(L1, L2 & L3) - Collecting and documenting relevant data related to nature of issues - Troubleshooting reported issues and routing tickets to appropriate groups -...

-Being able to use applications like ServiceNow / Slack / MS Office/JIRA/Pagerduty Accept & registers Service Calls/ Tickets Classify Service Calls/ Tickets according to the specified options(L1, L2 & L3) - Collecting and documenting relevant data related to nature of issues - Troubleshooting reported issues and routing tickets to appropriate groups -...

Job Title: L1 Support Engineer - Cloud Experience: 1 – 2 years Location: Bangalore Job Summary: We are seeking a proactive and technically skilled L1 Support Engineer to provide first-level IT and cloud support. The role involves assisting end-users with troubleshooting hardware, software, network, and cloud-related issues while ensuring smooth day-to-day...

**Job Title**: L1 : 24/7 **Education**: Graduation / Post Graduation - Experience with 2 - 3 year are recommended - Commerce (Bcom, BBA, Mcom, MBA) **Location**: Mumbai and Hyderabad **Exp Years: 2-3 Years** **Budget**: 6.0 to 6.5 LPA **NP**: Immediate **Duties**: **L1 JD : 24/7 **24/7 flexible to work, monitoring and analysis is first priority, no...

Job Title: L1 IT Support Engineer Location:Bangalore Department:IT Support Reports to:IT Manager / Team Lead Job Summary: We are seeking a proactive and customer-focusedL1 Support Engineerto provide first-level technical support for desktops, laptops, networks, and basic IT infrastructure. The role involves troubleshooting, configuration, and installation...

Preferred Experience:As an L1 cloud engineer, should have good understanding of cloud platform, networking, and storage principleswith focus on Azure.Cloud administration, maintenance, and troubleshooting experience.Monitor cloud and infrastructure services to ensure uninterrupted operations.Monitor and manage support tickets during assigned shifts, ensuring...

Job Title: Network Engineer L1 Job Summary: Key Responsibilities: 1. Network Administration: Assist in managing and maintaining local area networks (LANs) and wide area networks (WANs). 2. Network Monitoring: Monitor network performance, identify issues, and escalate to senior engineers. 3. Network Configuration: Assist in configuring network devices,...

Job Title: L1 IT Support Engineer On field Location: BangaloreDepartment: IT SupportReports to: IT Manager / Team LeadJob Summary:We are seeking a proactive and customer-focused L1 Support Engineer to provide first-level technical support for desktops, laptops, networks, and basic IT infrastructure. The role involves troubleshooting, configuration, and...

Job Title: L1 IT Support Engineer On field Location:Bangalore Department:IT Support Reports to:IT Manager / Team Lead Job Summary: We are seeking a proactive and customer-focusedL1 Support Engineerto provide first-level technical support for desktops, laptops, networks, and basic IT infrastructure. The role involves troubleshooting, configuration, and...