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Data/Information Analyst

3 months ago

pune, India 12542 Citicorp Services India Private Limited Full time

The Data/Information Mgt Int Anlst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the sub function/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
Responsibilities:

Develops, test, supports and executes fraud attack treatment process in collaboration with Operations, Policy and Analytics. Supports business analysis and workflow requirements to increase efficiency and effectiveness Works to ensure operational processes are integrated and effective across the organization by representing the team on business projects. Works closely with partners across the utility to perform analysis on various business processes with a focus on operational efficiency and effectiveness. Work to define and articulate analysis requirements. Performs validation of reporting metrics and calculations to determine that business needs are being met and if updates/corrections are required. Participate with cross-functional teams to create and implement new/updated Analysis. Strong communication with stakeholders within supported business area(s). Influences decision making by providing fact based advice and counsel. Evaluates efficiency of existing information/reporting and suggests improvements. Mentors lower level analysts. Acts as liaison between business users and technologists. Good understanding of both business requirements and technology with ability to explain business needs to technologist to guide projects to completion. Designs/analyzes moderately complex reports to satisfy management requirements. Influences decisions through advice, counsel and/or facilitating services to others in area of specialization.


Qualifications:

3-5 years relevant experience Ability to think strategically and the ability to engage resources outside of their direct control to achieve objectives SAS & SQL skills required Knowledge of Citi Cards or Retail Fraud processes and terminology is preferred, but not required.  Strong, creative problem solving skills (analyze and troubleshoot reports/data to ensure accuracy). Experience in Tableau and COGNOS reporting preferred but not required. Strong organization and planning skills. Strong interpersonal skills (interact with various levels within the organization). Experience in translating business needs into actions and results.


Education:

Bachelors/University degree or equivalent experience

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Job Family Group:

Decision Management

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Job Family:

Data/Information Management

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Time Type:

Full time

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