Manager (B2B Pricing) - Customer CoE

3 weeks ago

Gurugram, India A Square Technologies Full time

Open mandate and JD for Manager (B2B Pricing) - Customer CoE.

Must Have skills : General consulting and analytics

Analytical Tools : Alteryx, Tableau, ETL would be preferred.

Team handling is must and we need someone who is hands-on with the work.

Note :

  • Consulting + Industry background can work, the recent experience should be consulting.
  • No data heavy or visualization heavy profiles required. This role needs someone who is advanced in Data Analytics who are good to draw insights for strategic initiatives, supporting business and any visualization skills will do.

Experience Preferred :

UG 8-12 years

PG 6-9 years

Role -

B2B Pricing - Customer COE Manager brings specialized knowledge on client projects and IP delivery while leading multiple teams (2-3), managing the seamless communication and working closely across geographies and industries with expert partners, onshore managers, project teams and clients

Scope of role -

A manager acts as a strategic Leader who takes responsibility developing team members for key leadership roles in teams.
He/she provides feedback and coaches Project Leaders on task execution and role.
Provides significant direction and support to resolve complex issues/conflicts and effectively manage client and team.
Pricing COE manager would also contribute in other COE initiatives such as recruiting, training, business strategy etc.
May be required to travel to client or project team locations on need basis
Leads multiple teams (2-3) comprising of Project Leaders/Associates/Analysts working across project delivery and IP development

Is proficient at identifying and deploying relevant resources and analytical tools while ensuring timely, high quality, error-free analysis and output produced by the team
Understand client needs and situations and adapt to project expectations. Show ability to resolve complex issues across work streams
Help drive innovation within CoE through automation and IP by brainstorming with COE Director, practice managers and expert partners
Help coach/mentor and build next level of leaders in the CoE; recognizes teams professional development needs and provide feedback and solutions toward constant improvement
Ensure a consistent and positive team experience by managing expectations between project teams/clients and teams
Effectively manages client and team meetings and deliver clear and professional presentations to the senior project team members, practice stakeholders across the teams as well as clients

Creates collaborative relationships and promotes in the system on the back of credibility
Participate in COE resource planning, recruitment, and overall development

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