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Cluster Chef

2 months ago

Pune, India Compass Group India Full time

Compass Group India

We love what we do - providing great food and support services to millions of people every day.

We pride ourselves on our ability to provide clients with a wide range of innovative food solutions. Everyone in Compass is committed to consistently delivering superior service in the most efficient way, for the shared benefit of our clients, customers, employees and other stakeholders. We have developed an expanding range of capabilities and expertise in this area keeping in mind our operational priorities- Health, safety and environment. We promote a safety culture where each team member is responsible for the safety of those around them - and is required to act accordingly.

Food is our Passion It's what brings us together

If you are passionate to work with one of the world largest food services company, then here is your chance to be a part of our visionary food innovation programs with the world's most respected clients and companies


We are looking for Cluster Chef in Pune for Compass Group India.

Sector: Food Service Core


Overall Purpose of the Role

To plan, organize and direct the preparation and cooking of food ensuring that the Company’s reputation for food quality is enhanced with the clients and customers of Multiple industries . Responsible for compliance of Health, Safety , Food Hygiene regulations. Drive sales through centrally driven menu plans and promotions and ensure compliance through preferred suppliers. Provide high quality service to customers and client in line with a food service offer that is applicable to sector and client. Drive new customer acquisition in bidding process, tight control on cost relate to raw material, manpower and process.

Key responsibilities

  • To develop and maintain good working relationships with the Client
  • Take an active part in any unit sales promotions and make suggestions to help increase sales
  • Ensure your teams support and drive sales by implementing central marketing promotions
  • To deal with customer requests promptly and politely
  • Listen to customer comments and deal with them as appropriate or pass on to a more senior member of staff to ensure prompt follow up action is taken
  • Drive and find newer streams of revenue basis needs and opportunity
  • To ensure portion control, correct preparation and storage methods avoid wastage and keep down costs
  • Adherence to standard recipes. Plan and cost weekly menus, special events and hospitality requests ensuring that they achieve and maintain budgeted food costs if centrally driven offers are not available
  • Ensure all ordering is carried out using nominated suppliers, stock is maintained at appropriate levels Ensure weekly stocktaking is carried out.
  • Ensure Customer satisfaction through survey and minimum escalation of customer complaints
  • Daily feedback monitoring and the action plans
  • Achieving profitability through driving maximum participation of customers on the site
  • Tight control on Food cost and other consumables
  • All purchasing compliance is achieved
  • Ability to understand the business, profit and loss figures and planning the menu ensuring to achieve the profitability with minimum wastage


Personal Attributes:

Ø Bachelor or diploma in hotel management

Ø Atleast 12-14 yrs of total experience

Ø Relevant industry experience preferred – large convention hotel, handling of multiple units, manufacturing kitchens,

Ø HSEQ (Health, safety, environment and quality knowledge)

Ø Should have managed mid-size teams and operations

Ø In-depth understanding of food R&D - Innovations

Ø Understanding of HACCP/FSSMS

Ø Entrepreneurial drive would be preferred

Ø Seller qualities

Ø Creative, innovative within limited resources

Ø Somebody who can handle pressure situations,

Ø Extremely good in planning and organizing

Ø Clarity of thought and being able to express

Ø Leadership

Ø Travelling to various sites upto 50%

Ø Supply chain understanding

Ø Vendor management skills

Ø Can take people along

Ø Demonstrate innovation in food planning and menu development

Ø Passion about food and customer service

Ø Knowledge of working to a budget

Ø Food Hygiene Certificate

Ø Hands on experience in MS office, excel, good in numbers

Ø Excellent client handling skills