Technical Service Manager

At Nouryon, our global team of Changemakers takes positive action every day, to reach higher goals collectively and individually. We create innovative and sustainable solutions for our customers to answer societys needs – today and in the future.

Purpose/Key Objectives of the Job

• Identifying and creating new business development opportunities through product development /application with hydrocolloids.
• Foster and build business relationships with potential & existing customers, distributors, and all appropriate business channels. Enhancing customer experience.
• Coordinate internal interface between Customers, sales support and the Sales and Marketing Team.
• Developing and maintaining relationships with related key stake holders in the industry for the promotion of Nouryon innovative and sustainable solutions.
• Ensures that all technical & product development activities in strict compliance with Nouryon's Business and Anti-Competition Principles.
• Competitive Market Intelligence, market mapping and watch Market development.

About the job (Job Responsibilities)

• Responsible for conducting trials with Nouryon products for Ice cream and frozen desserts customers.
• Handling customer NPD projects end to end from product development to plant trials and commercial launch.
• Understanding of various hydrocolloids blend formulation & stabilizer for fruit juices, dairy & nondairy products, plant-based products, bakery & culinary applications.
• Experience of setting up an application lab for food & beverage industry.
• Work in accordance with Nouryon global and regional business strategies.
• Development of new functional solution blend for gaining market share in food & beverage industry.
• Liaise with Sales Support / Customer Support / Technical Service and address needs of Customers through visits & trials.

We believe you bring (Education & Experience)

• Graduate or post graduate degree in food technology and dairy technology.
• Minimum of 7 years of Technical and Business Development experience in the food ingredient & additive industry.

Knowledge, Skills & Abilities

• Result driven
• Ability to influence stakeholders (Internal and External)
• Ability to work as part of a team and good interpersonal skills.
• Be willing to develop and support company policies, procedures, and initiatives.

Please apply via our online recruitment system. We will not accept applications via e-mail. Once it's with us we will review to see if we have a match between your skills and the role For more information about our hiring process, visit:

We look forward to receiving your application

We kindly ask our internal candidates to apply with your Nouryon email via Success Factors.

We're looking for tomorrow's Changemakers, today.

If you're looking for your next career move, apply today and join Nouryon's worldwide team of Changemakers in providing essential solutions that our customers use to manufacture everyday products such as personal care, cleaning, paints and coatings, agriculture and food, pharmaceuticals, and building products. Our employees are driven by the wish to make an impact and actively drive positive change. If that describes you, we will gladly make way for your ambitions. From day one we support you with your personal growth, through challenging positions and comprehensive learning and development opportunities, in a dynamic, international, diverse, and proactive working environment.

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#WeAreNouryon #Changemakers.