Lead Consultant

4 weeks ago

mumbai, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Lead Consultant - Jaggaer Development and Support

Jaggaer is a cloud-based sourcing and procurement tool enabling users to manage the complete sourcing , contracts, SRM - supplier relationship management lifecycle online. It provides quality management, spend analytics, categories, supplier and inventory management, sourcing, invoicing, and more. Complete visibility, along with recommendations for suppliers and procurement leaders, are some of the prominent benefits. It was formerly known as SciQuest. As a Jaggaer Consultant, you will play a key role in our upstream/Sourcing process, providing valuable insights and contributing to the development and implementation of upstream and supply chain strategies. Your main task will be to analyze and optimize the upstream modules (Sourcing project/events, Contracts, SRM – Supplier Relationship Management, POR – Purchase Order Recommendation etc), leveraging your deep understanding of Jaggaer and integration broker experience.

Responsibilities

Analyze and troubleshoot the upstream modules within the Jaggaer system. Customizing Jaggaer tool/screens as per client requirements. Work with cross-functional teams to identify opportunities for upstream and supply chain process improvements. Leverage Integration Broker to implement and optimize data exchanges and communication between systems. Collaborate with stakeholders to ensure system configurations meet business needs and operational requirements. Assist in creating user guides, training materials and deliver training to end users. Perform routine system audits and checks to ensure data accuracy and system integrity. Provide ongoing system support and troubleshooting, resolving issues in a timely and efficient manner.

Qualifications

Minimum qualifications

·B.E./ B.Tech/ MCA or equivalent

Preferred Qualifications

Experience with Jaggaer Direct (SRM, Direct RFQ, Ticket), Jaggaer Advantage (Sourcing+) and/or Jaggaer Indirect (Contracts+) Experience with API integration  Indirect / Direct Sourcing csv/xls file management (large file manipulation) Proven experience in analyzing and optimizing all modules. Experience working with Jaggaer application. Knowledge of supply chain processes and principles. Hands-on experience with Integration Broker or similar integration technologies. Excellent problem-solving skills and ability to troubleshoot complex system issues as part of production support. Strong communication skills, with the ability to explain complex systems and concepts in understandable terms. Excellent organizational skills and attention to detail.

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