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Senior Transition Manager

3 months ago

Ahmedabad, India Pacific Group of Companies Full time
Pacific Group of Companies :Established in 2008, Pacific was formed to serve clients with the best services in the field of outsourced accounting. As the years have passed, we have become leaders in the Outsourcing field because of our excellent client service and dedicated efforts. Pacific has always been a ‘People First’ organization where each resource is valued for the skills and dedication they have. The drive to help our clients grow and succeed has led the organization’s phenomenal growth over the past few years. Today, the Pacific Group has not just marked its success in Outsourced Accounting, but also in Software, Recruitment and Marketing fields.

Our Vision:To create an institution that is built and run on strong Human Values; an institution that encompasses its Employees, Clients, and other Stakeholders as a part of a big family ensuring Holistic Growth & Well-being for all.

Our Mission:To be recognized as a quality-conscious and dependable outsourcing partner for growing businesses globally by positively partnering with them in their success journey with our innovative solutions and operational excellence.

Our Companies:Pacific Global Solutions Ltd - India Based Accounting KPO (Website: - US Based Accounting Company (Website: - Software Services Company (Website: - Software Product Company (Website : Solutions - Marketing Agency (Website: Senior Manager - Transition

Roles and Responsibilities:Manage new transitions/SPOC for all new transitions. Responsible for leading multiple transitions.Work with operations team on all new transitions to ensure seamless deliveryManaging the client end to end- and handing over the client to Ops team in steady stateLeading the client calls ( Internal / external)Ensure all operational activities/ milestones on new transitions are accomplished as per agreed timelinesDesign new process and identify process transformation opportunities.Evaluation of - As IS- and - To be- Processes and sign off from all stakeholders.Define and design scope of work as per the contract and obtain sign off from the stakeholders.Proactively identify problems and provide customer centric solutions (external and internal customers)Ability to visualize system requirements and articulate the same in the form of a functionality requirement document for IT.Adhere to Transition Methodology for successful transition within the agreed timelinesBuild strong partnership with clients. Anticipate requirements and deliver them accordinglyCommitted to strategic initiatives and improving transition effectivenessAct as a Subject Matter Expert (SME) in Finance & Accounting while designing client solutions and process re-engineering exercisesSetting transition related calls and circulating project status with respective stakeholdersEnsure all SOPs and other documentation are put in place for all new transitionsPublish training calendar. Monitor training schedules and responsible for driving training rigorWork with internal teams to put in place best practices and effective process controls during the process transitions.Responsible for end to end transitions, knowledge transfer & project management.

Competency Requirement:Should have managed complex F&A transition engagements in the past.Ability to achieve win-win outcomes. Effective negotiation and influencing skills with senior management.Agile and flexible. Sound planning skillsAbility to learn quickly through self- study, classroom and hands- on experienceAbility to work in high paced, challenging environmentProficiency in setting and meeting realistic timelines to achieve desired/meaningful outcomesShould be able to multitask, as well as set priorities and meet deadlinesAbility to challenge status quoPersuasive with details and factsDefines and manages group/team structures and resource levels to support business needs.Demonstrates thorough understanding of client relationships/business practice.Contributes broad and deep knowledge in areas of functional or business specialization across a broad operational framework/range of projects.Good analytical skillsStrong knowledge of Finance & Accounting (AP, AR, GL, FP&A, etc.)Good presentation skillsProcess mapping and process analysis skills to resolve process roadblocks.Experience in working on ERP Accounting Systems (e.g., SAP, Oracle, etc.)Strong Project and process management experience at a senior level, preferably in a Outsourcing environmentExperience in process improvement methodologies (e.g. Six Sigma) desirableExperience in Finance Process transformation/re-engineering projects will be an added advantageProficient in process study, transition & running successful process operationsHigh degree of problem solving skills to resolve problems in a multi product / service environment