Director - Employee Relations

4 days ago


Bengaluru, India Zepto Full time

Our Story:Founded in 2021 by Aadit Palicha and Kaivalya Vohra, Zepto is on a mission to save you time —making every second count towards life's real joys. Our platform has revolutionised rapid commerce in India with cutting-edge technology and strategically optimised delivery hubs. Zepto offers an extensive range of 45,000+ products, from fresh groceries to electronics, beauty essentials, apparels, toys and more, delivering across 50+ cities in 10 minutes*. Zepto Café extends our commitment to convenience, featuring a curated menu of over 200 fresh items.Role: Director - Employee Relations/ Industrial RelationsStakeholder Management/ Problem Solving/Key Understanding of Manpower Dynamics/ Liasoning with Govt officials , Labour LawsLocation: BengaluruReporting to: SD Ops StrategyCore Areas: Industrial relations and employee relations to be maintained as per the guidelines and the purview of the law. Knowledge of labour law and compliance.Qualification: MBA-HR or any HR-related specialization.Experience: 8-10 years of experience in Human Resources preferably from warehouse and supply chain background. Experience in blue collar workforce management is preferred. Specific experience with ER/IR is a prerequisite.Responsibilities, aka, what we’d like you to deliver:- Collaborate with the city teams and HR team to maintain a positive and compliant workplace by handling employee grievances, conducting investigations, managing conflicts, and ensuring adherence to labor laws and company policies- Conflict resolution: Act as a primary point of contact for employees and managers, mediating conflicts and resolving grievances in a timely and effective manner.- Investigations: Conduct thorough and objective investigations into employee complaints and disciplinary issues, ensuring fair and consistent processes.- Legal compliance: Ensure compliance with all relevant labor laws, regulations, and company policies by staying updated on legal changes and providing guidance to management.- Policy and procedure: Assist in developing, implementing, and communicating workplace policies, procedures, and programs related to employee conduct and relations.- Risk mitigation: Proactively identify potential risks and develop strategies to prevent future employee relations issues and mitigate legal exposure.- Training and development: Coach managers on performance management, conflict resolution, and other employee relations topics.- Employee engagement: Implement initiatives such as surveys, feedback channels, and recognition programs to promote a positive and engaged workforce.- Prevent any type of unionisation in the organisation and has ability to maintain confidentiality and handle sensitive situations with diplomacy and integrity.What We’re Looking For- People with endless curiosity and hunger to learn- Owners who will think of Zepto as their own venture- Operators obsessed with customer experience- Good knowledge of labour regulations- Possess exceptional interpersonal, negotiation, and conflict-resolution abilities.



  • Bengaluru, India Zepto Full time

    Our Story:Founded in 2021 by Aadit Palicha and Kaivalya Vohra, Zepto is on a mission to save you time —making every second count towards life's real joys. Our platform has revolutionised rapid commerce in India with cutting-edge technology and strategically optimised delivery hubs. Zepto offers an extensive range of 45,000+ products, from fresh groceries...


  • Bengaluru, India Zepto Full time

    Our Story:Founded in 2021 by Aadit Palicha and Kaivalya Vohra, Zepto is on a mission to save you time —making every second count towards life's real joys. Our platform has revolutionised rapid commerce in India with cutting-edge technology and strategically optimised delivery hubs. Zepto offers an extensive range of 45,000+ products, from fresh groceries...


  • Bengaluru, India Zepto Full time

    Our Story:Founded in 2021 by Aadit Palicha and Kaivalya Vohra, Zepto is on a mission to save you time —making every second count towards life's real joys. Our platform has revolutionised rapid commerce in India with cutting-edge technology and strategically optimised delivery hubs. Zepto offers an extensive range of 45,000+ products, from fresh groceries...


  • Bengaluru, India Zepto Full time

    Our Story:Founded in 2021 by Aadit Palicha and Kaivalya Vohra, Zepto is on a mission to save you time —making every second count towards life's real joys. Our platform has revolutionised rapid commerce in India with cutting-edge technology and strategically optimised delivery hubs. Zepto offers an extensive range of 45,000+ products, from fresh groceries...


  • Bengaluru, India Zepto Full time

    Our Story: Founded in 2021 by Aadit Palicha and Kaivalya Vohra, Zepto is on a mission to save you time —making every second count towards life's real joys. Our platform has revolutionised rapid commerce in India with cutting-edge technology and strategically optimised delivery hubs. Zepto offers an extensive range of 45,000+ products, from fresh groceries...


  • Bengaluru, Karnataka, India Zepto Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Our Story:Founded in 2021 by Aadit Palicha and Kaivalya Vohra, Zepto is on a mission to save you time —making every second count towards life's real joys. Our platform has revolutionised rapid commerce in India with cutting-edge technology and strategically optimised delivery hubs. Zepto offers an extensive range of 45,000+ products, from fresh groceries...


  • Bengaluru, India Zepto Full time

    Job Description Our Story: Founded in 2021 by Aadit Palicha and Kaivalya Vohra, Zepto is on a mission to save you time making every second count towards life's real joys. Our platform has revolutionised rapid commerce in India with cutting-edge technology and strategically optimised delivery hubs. Zepto offers an extensive range of 45,000+ products, from...


  • Bengaluru, Karnataka, India Oracle Financial Services Software Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Senior Manager - Employment Practices We are seeking a detail-oriented and professional Employee Relations Specialist to join our team. In this role, you will report directly to the Director of Employee Relations and will play a key role in supporting investigations, formulating ER policies, managing anti-sexual harassment initiatives, overseeing...


  • Bengaluru, India Zepto Full time

    Our Story: Founded in 2021 by Aadit Palicha and Kaivalya Vohra, Zepto is on a mission to save you time —making every second count towards life's real joys. Our platform has revolutionised rapid commerce in India with cutting-edge technology and strategically optimised delivery hubs. Zepto offers an extensive range of 45,000+ products, from fresh groceries...


  • Bengaluru, Karnataka, India Zepto Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Role & responsibilitiesCollaborate with the city teams and HR team to maintain a positive and compliant workplace by handling employee grievances, conducting investigations, managing conflicts, and ensuring adherence to labor laws and company policiesConflict resolution: Act as a primary point of contact for employees and managers, mediating conflicts and...