Analyst - French

2 months ago

delhi, India Societe Generale Full time
Responsibilities:
The position of back office cash management agent consists of recording in our tools the information contained in the contracts or amendments signed with the clients. These actions enable the implementation or updating of cash management solutions contracts for major Societe Generale, France and International clients
MAIN ACCOUNTABILITIES:
Analyze and implement contracts and endorsements of national and international cash management products for customers Corporates and Banks, in dedicated IT tools.
Record all process steps in dedicated tool until complete validation for each contract or amendments
Follow up on contracts and amendments implemented in relation to SG, Implementation and Commercial agencies.
Participate in the drafting and/or updating of the operating procedures as well as the knowledge base and FAQs.
Track and support shared messaging and the team's phone line.
Keep your knowledge up to date
Provide quality service (SLA) to avoid customer complaints and operational risk.
In the event of a problem, notify the French teams without delay in order to respect commitments
COMPETENCIES:
Teamwork
Rigor
Customer sense
Analysis capacity
Sharing knowledge
French language – Mandatory
Knowledge of the means of payment and Société Générale IT tools would be appreciated but does not constitute a prerequisite
Profile Required:
PRIOR WORK EXPERIENCE
Relevant experience
EDUCATION
Graduate / Post Graduate from a reputed institute / university
Why Join Us
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”
Business Insight
At Societe Generale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.
Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.
If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us
Still hesitating?
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

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