UX Research Analyst

1 day ago

Chennai, India Michael Page Full time
  • A globally focused shipping and terminal organisation.
  • Drive an ambitious and complex change and transformational program

About Our Client
With a fleet of 266 modern container ships and a total transport capacity of 2.0 million TEU, our client is one of the world's leading liner shipping companies.

Job Description

  • Conduct qualitative and quantitative user research to gather insights into customer needs and behaviours.
  • Analyse research findings and compile actionable reports for the design and development teams.
  • Collaborate with cross-functional teams to integrate user research into product development processes.
  • Develop user personas and journey maps to enhance understanding of target audiences.
  • Utilise various research tools and methodologies to evaluate user experiences and pain points.
  • Present research findings and recommendations clearly to stakeholders and team members.
  • Stay updated on industry trends and best practices in user experience research.
  • Ensure that research processes align with organisational goals and deliver measurable outcomes.

The Successful Applicant
A successful UX Research Analyst should have:

  • A degree in Human-Computer Interaction, Psychology, or a related field.
  • Proficiency in user research methodologies and tools.
  • Strong analytical skills with the ability to interpret complex data.
  • Excellent communication skills to convey findings effectively.
  • Experience working in the technology and telecoms industry is preferred.
  • A keen eye for detail and a user-centric approach to problem-solving.

What's on Offer

  • A competitive salary.
  • Comprehensive holiday leave and flexible working hours.
  • An opportunity to work in a vibrant technology-focused environment in Kancheepuram.
  • Engagement in meaningful projects that directly impact user experience and satisfaction.
  • Access to professional development resources and training.

If you are passionate about user experience and eager to contribute to impactful projects, we encourage you to apply for this exciting UX Research Analyst role in Kancheepuram.

Contact: Pratanu Chakraborty
Quote job ref: JN

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