PMS Analyst-Medical Devices/Complaint Handling

2 weeks ago


Madurai, Tamil Nadu, India HCLTech Full time

Job Position: PMS Analyst – Medical Devices Complaints Handling

Job Description: To handle medical device customer allegations in complaints management system . Candidate with knowledge on Medical devices usage, Medical devices reporting including post-market surveillance (PMS)

Roles and Responsibilities:

  • To work on medical devices Complaints handling Process.
  • Work with lead in completing daily assignation
  • Organize and manage daily work allocation
  • Complaints remediation using work instruction, compliance to process
  • To drive efficiency and continuous improvement.
  • Collaborate with of cross function team (CFT) such as Intake, MDR, Investigation to execute the project and initiative.
  • Daily status to lead associate

Skills:

  • 2 to 7 years of experience in Medical devices complaints handling or any PMS activities
  • Working knowledge of appropriate global medical device regulations, requirements, and standards such as: CFR Parts 803, 806 and 820, ISO 13485, ISO 14971
  • An excellent communicator, both written and verbal
  • Adopt to cross cultural differences
  • Ability to work in a timeline driven environment

Total working experience (TEX): 2 to 7 years

Relevant experience (REX): 2+ years

Additional info : Immediate joiners will be given preference

Position location: Madurai



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