Technical Support Representative – Voice
3 weeks ago
Location: Noida Sec 135Role & responsibilities:• Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service.• Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting.• Walks customers through common phone hardware and software configurations to maximize service functionality.• Provides solutions and resolution resources for customer repair problems.• Interfaces with customers over the phone providing status updates and ensuring service has been restored.• Escalates appropriate technical issues to upper-level technical support when needed.Preferred candidate profile:-• Excellent communication skills• Should have knowledge of ISP, Internet & WiFi Related, Router & Modem Connectivity Issues.• Should be comfortable working in 24*7 Working Environment• UG/Grad/PGs are applicable.• Need min 1 yr of exp in internet technical troubleshooting(B2C) voice process.• Rotational shifts & Rotational week offsPerks and benefits• Medicare Facilities.• Salary : 4.99 LPA.• Both side cab facilities. UPTO 25KM
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Technical Support Representative – Voice
5 hours ago
Noida, India TRDFIN Support Services Pvt Ltd Full timeLocation: Noida Sec 135Role & responsibilities:• Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service.• Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting.• Walks customers through common phone hardware and...
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Technical Support Representative – Voice
3 weeks ago
Noida, India TRDFIN Support Services Pvt Ltd Full timeLocation: Noida Sec 135 Role & responsibilities: • Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. • Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. • Walks customers through common phone hardware and...
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Technical Support Representative – Voice
3 weeks ago
Noida, India TRDFIN Support Services Pvt Ltd Full timeLocation: Noida Sec 135 Role & responsibilities: • Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. • Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. • Walks customers through common phone hardware and...
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Technical Support Representative – Voice
3 weeks ago
Noida, India TRDFIN Support Services Pvt Ltd Full timeLocation: Noida Sec 135 Role & responsibilities: • Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. • Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. • Walks customers through common phone hardware and...
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Technical support representative – voice
2 weeks ago
Noida, India TRDFIN Support Services Pvt Ltd Full timeLocation: Noida Sec 135Role & responsibilities:• Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service.• Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting.• Walks customers through common phone hardware and...
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Technical support representative – voice
2 weeks ago
Noida, India TRDFIN Support Services Pvt Ltd Full timeLocation: Noida Sec 135Role & responsibilities:• Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service.• Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting.• Walks customers through common phone hardware and...
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Technical Support Representative – Voice
3 weeks ago
Noida, Uttar Pradesh, India, Ghaziabad TRDFIN Support Services Pvt Ltd Full timeLocation: Noida Sec 135 Role & responsibilities: • Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. • Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. • Walks customers through common phone hardware and...
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International Voice
3 days ago
Noida, India TRDFIN Support Services Pvt Ltd Full timeWe’re Hiring – PUMA Voice Process | Noida (Sector 135)Looking to start or grow your career in an international voice process?Here’s an exciting opportunity with PUMA Voice, one of our premium accounts!Location: Noida, Sector 135Work Mode: On-siteProcess: International Voice (Customer Support)Eligibility Criteria✅ Graduates (Freshers) – Eligible✅...
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International Voice
2 days ago
Noida, India TRDFIN Support Services Pvt Ltd Full timeWe’re Hiring – PUMA Voice Process | Noida (Sector 135) Looking to start or grow your career in an international voice process?Here’s an exciting opportunity with PUMA Voice, one of our premium accounts!Location: Noida, Sector 135Work Mode: On-siteProcess: International Voice (Customer Support)Eligibility Criteria✅ Graduates (Freshers) –...
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International Voice
3 days ago
Noida, India TRDFIN Support Services Pvt Ltd Full timeWe’re Hiring – PUMA Voice Process | Noida (Sector 135)Looking to start or grow your career in an international voice process?Here’s an exciting opportunity with PUMA Voice, one of our premium accounts!Location: Noida, Sector 135Work Mode: On-siteProcess: International Voice (Customer Support)Eligibility Criteria✅ Graduates (Freshers) – Eligible✅...
