TATA AIG General Insurance Company Limited | Manager
5 days ago
Job Title:
(Insert Job Title)
Location:
(Insert Location)
Job Description:
Role and Responsibilities:
This role required to reach workshop and find out the documents, damages happened to the vehicle and distribute the benefits according to the vehicle segment; Negotiate with the dealers to reduce the cost. Finalizing And examining the claims benefits of customer in order to create satisfactory bridge between organization and customer.
Closing Ratio/Minimize cost :
Negotiate with dealers ; Avoid cost wastage in workshops; Regular training of claims policies ; Faster settlementsRe-open ratio/Segmentation of vehicles : Separating the Claims according to Vehicles and minimizing the expensesRepair claims:
Timely follow up with agent; visit the workshop within 48hrs of receiving the claim and follow up within 2days.Maintain the Hygiene/TAT(Total Around Time) :
Proper evaluation on customer claims ; Claims should be closed within defined TAT (i.e.; Approval or rejection)Sort out claims related issues according to Regulations.Policy Compliance : Ensure that the claims process adheres to the insurance company's policies and guidelines.Customer Service : Communicate with policyholders, repair shops, and other relevant stakeholders to provide updates, explain assessment findings, and address any queries or concerns.Compliance with Regulations : Ensure compliance with local, state, and national regulations regarding motor vehicle assessments, repairs, and insurance claim processes.Negotiation Skills : Engage in negotiations with repair shops, policyholders, and other involved parties to reach mutually agreeable settlements.Fraud Detection : Detect and report any suspected cases of fraud or misrepresentation during the assessment process and work closely with the investigation team to gather evidence if necessary.
Qualifications:
To excel in this position, you should possess:
Qualification:
Diploma in Automobile/Mechanical (10+2+3) or BE in Automobile/MechanicalExperience:
2-4 years experience in any of the automobile workshop specially in body shop or in an insurance company in motor claims dept.
How to Apply:
If you are excited to be part of a team dedicated to innovation and excellence, please submit your resume. We look forward to reviewing your application and welcoming you to Tata AIG, where your skills and ambitions can thrive.
Tata AIG is an equal opportunity employer, and we encourage candidates from all backgrounds to apply for this role.
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