▷ 15h Left: Head of Information Technology

2 weeks ago


Chennai, India Exela Technologies Full time
Responsibilities:

- Product Development:- Lead the development of technology products and solutions that align with the company's strategic goals.- Foster a culture of innovation and continuous improvement within the product development team.- Stay ahead of emerging technologies and assess their potential impact on the company's product roadmap.

Customer Project Delivery:

- Oversee the successful delivery of customer projects on time, within budget- Build strong relationships with key customers and ensure their satisfaction with our technology solutions.- Proactively identify and address potential project risks and issues.- Establish and maintain effective project management processes and methodologies.

Technical Support:

- Lead and manage a high-performing technical support team that provides exceptional customer service.- Define and implement Service Level Agreements (SLAs) to meet customer needs.- Continuously improve the efficiency and effectiveness of the technical support function.

Leadership and Management:

- Build and lead a high-performing and motivated technology team.- Develop and mentor talented technology professionals.- Create a collaborative and inclusive work environment.- Partner effectively with other business units and leaders to achieve common goals.

Strategic Planning and Execution:

- Contribute to the development of the company's overall technology strategy.- Translate the technology strategy into actionable plans and initiatives.- Monitor and measure the performance of technology initiatives and make adjustments as needed.- Stay informed of industry trends and best practices in technology.

Qualifications:

- 15+ years of experience in a technology leadership role.- Proven track record of success in product development, project delivery, and technical support.- Strong understanding of technology trends and best practices.- Excellent communication, interpersonal, and leadership skills.- Ability to build and maintain strong relationships with stakeholders at all levels.- Experience working in a fast-paced, dynamic environment.

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