Assistant Manager

21 hours ago


Gurugram, India Holland Advisors Full time

JOB TITLE:- ASSISTANT MANAGER-LOUNGE

JOB LOCATION- NEW DELHI


JOB SCOPE:-


• Meet and greet guests on their arrival

• Carry out set up duties

• Carry out cleaning duties

• Up sell of products and services

• Ensure the highest level of customer satisfaction in food and beverages


JOB RESPONSIBILITIES:-


• To greet, receive and bid farewell to passengers in the front reception counter.

• To assist passengers with their luggage on entry and exit at the lounge.

• To take order of the passengers.

• To serve food and beverage to passengers.

• To clean the table after passengers finished their meal.

• To page for flight departure for contracted airlines.

• To page for the availability of shower facility to passengers on queue.

• To carry out regular checks of all areas of the lounge, such as shower rooms, toilets to ensure consistent cleanliness.

• To handle Meet and Greet service when required.

• Must be well versed with the different currency conversion rates.

• To possess a good knowledge in general information of the airport including its facilities, flight schedules and airlines information, direction to the departure gates etc.

• To be well versed with the computer and/or email and internet services; to assist passengers whenever required.

• To cooperate and work in a team towards development, implementation, maintenance and improvement of the quality management system.

• Direct all aspects of operations of the F&B department and control its quality in accordance with company and ISO standard.

• To take initiative to identify areas for improvement and participate in continual improvement activities.

• To undertake other jobs assigned by superior from time to time.


JOB REQUIREMENTS:-


• Minimum 5-7 years of experience in Hotel/Hospitality/Restaurant or any other related industry.

• Graduate/BHM/Diploma in Hotel Management from any recognized University/Institute.

• Enthusiastic, Pleasing personality, good communication skills, Responsible, Smart & tidy in appearance, Excellent F&B knowledge.

• Consistently offer professional, friendly and engaging services.

• Follow all safety and sanitation policies when handling food and beverages.

• Preference-Hotel/Hospitality/Restaurant/Aviation/FMCG or any other related Industry.


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