Kronos Dimension Consultant

4 weeks ago

Bangalore, India Dextris Infoservices Full time

UKG Kronos Dimension Consultant

Exp : 5 years to 10 years

Notice : period : Immediate to 30days.

Location : Bangalore

Shift : 12pm to 9pm.

Job Description :

- Experience with UKG Kronos Dimensions and competitive products, Technical and functional domain expertise.

- Participate in end-to-end implementation work of UKG Kronos Dimensions and related technologies, ensuring successful configuration, integration, and user adoption.

- Associate should be able to handle UKG Kronos Dimensions functional configuration for example Accruals, Absences, Entitlements, Advance Scheduling, Attendance & Timekeeping, Access Profiles, Pay Rule & Policies, Reports etc.

- Oversee Kronos & other T&A system upgrades, ensuring a smooth transition and minimal disruption to operations.

- Defines technical standards and prepare standard operating procedures for UKG Kronos Dimensions & other T&A application.

- Act as a subject matter expert (SME) in Kronos and related technologies & maintain and optimize solutions to build a robust system.

- Perform the management and maintenance of T&A system tools to ensure accurate and up-to-date employee records, reports and analytics.

- Ensure seamless integration between T&A tools and other IT ecosystem.

- Good to have expertise on ServiceNow HRSD case handling & management.

- Work with end users, Information Technology support staff, HR customer and Vendor to, provides functional & technical expertise, conduct root cause analysis, troubleshoot problems, and resolve application issues.

- Should be good in using MS Tools like Teams/Outlook/Excel/Word/PowerPoint. etc.

- Good written and verbal communication skills, able to effectively share thoughts & ideas in a simple and understandable way.

- Apply analytical & problem : solving skill to perform daily tasks with good troubleshooting capability.

- Good team player with ability to manage multiple & parallel projects/task and desire to learn new technologies and capability to drive innovation.

Roles & Responsibilities :

- Align with ITIL process for Incident/Problem/Change Management and Cytiva IT PMO process to support our IT operations.

- Interact with a diverse client base and work collaboratively with other teams, learn and support new technologies & automation.

- Prepare standard operating procedure documents, manage and maintain system & tool documentation and update as necessary.

- Identify areas of continuous service/process improvements ensuring best practices are applied with daily operations and add value to the IT operations and global business.

- Support compliance initiatives to ensure our IT Operations are compliant with our policies and requirements to reduce the risk of unauthorized data access/loss and perform & review risk assessments.

- Utilize ticketing tools like ServiceNow/HRSD/Jira to track project/operational tasks.

- Maintain & update IT Operational tools inventory information and ensure CMDB is updated with latest information.

- Leverage enterprise application tools SharePoint, Box & Confluence for collaboration & document repository.

- Participate in various projects and activities as directed by the Manager/Supervisor & Ready to work in 24-5 operational support model.

(ref:hirist.tech)

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