Principal Consultant
4 weeks ago
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Principal Consultant - UKG Dimensions Consultant
Covanta is an internationally recognized owner and operator of large-scale Energy-from-Waste (EfW) and renewable energy projects. Building a safer, more sustainable world. Covanta is dedicated in helping businesses and communities capitalize on the benefits of zero waste-to-landfill, using our own revolutionary technology and expertise to recover, recycle and reimagine waste for the benefit of tomorrow.UKG Dimensions is a robust HR analytics software that empowers organizations with data-driven insights to optimize human capital management. UKG Dimensions integrates multiple facets of workforce management into a single platform. It combines functionalities such as time and attendance, scheduling, absence management, payroll, HR, and talent management.
Responsibilities
• Dimensions Workforce Central configuration, employee support, and new HR initiatives to ensure compliance.
• This key role will collaborate with all HR, Payroll, and administrative teams, in addition to stakeholders and other 3rd party vendors.
• This role will ensure the most efficient and effective solutions are developed and implemented to meet business needs.
• Kronos Workforce Central system configuration and maintenance (patterns, holiday, accrual and attestation policies)
• Configure, test, deploy Kronos Workforce Central’s new releases and special projects.
• Maintain project timeline, partnering with 3rd party vendors and client groups, and monitoring open issues and change requests.
• Develop and lead business reporting functions- HR analytics, Business analytics, Vendor analytics.
• Hands-on experience, working as UKG Dimensions Consultant, Release 10 and above.
• Performing roles like Configurations, analysis, validations, integrations.in Implementation, Development and Support projects related to UKG Dimensions Applications.
• Working knowledge of Dell Boomi Interface and certification
• Extensive experience on various Dimensions Module like User Navigation, Workforce management, Data Analytics, Compliance and Security timekeeper, forecasting and attendance.
• Sound knowledge of the various workforce management disciplines like Accruals, Attendance Tracking, Compliance monitoring, Employee Self Service, Leave Management, Overtime Management, Schedule Optimization, Work Authorization, Activity tracking for monitoring idle time, utilization, productivity and incentive pay.
Qualifications we seek in you
Minimum Qualifications / Skills
• B.E./ B.Tech/ MCA or equivalent
Preferred Qualifications/ Skills
• UKG Dimensions Release 10/11/12
• Dell Boomi Interface and Certification
• Kronos Knowledge a plus
• Database: SQL, Oracle PL/SQL
• Tools: Agile, Jira
• Serve as the first point of contact for clients' inquiries, issues, and requests related to the UKG Dimensions system.
• Respond promptly to user queries via email, phone, or ticketing system.
• Training and Documentation
• Develop and deliver training materials for end-users to enhance their understanding of the UKG Dimensions system.
• Data Analysis and Reporting
• Analyze system data to identify trends and issues that require attention.
• Continuous Support and Maintenance
• Proactively monitor system performance and address potential issues before they impact users.
• Maintain system configurations and user profiles as required.
• Client Communication
• Maintain clear and effective communication with clients, ensuring their needs are met.
• Regularly update clients on system improvements, scheduled maintenance, and important announcements.
• Bachelor’s Degree or experience in the following areas - Information Systems, Computer Science or Human Resources preferred.
• Timekeeping, Payroll, Attendance, Time Off, and HRIS systems for implementation and maintenance experience is preferred.
• Understanding of HRIS/HCM concepts and technology is preferred.
• Experience working with unionized & international employees a plus.
• Able to manage a fast-paced environment; meet strict deadlines & handle multiple ongoing projects concurrently.
• Ability to interface professionally with all levels of management.
• Must be able to take initiative and work independently.
• Excellent analytical, organizational and time management skills
• Excellent communication skills, ability to write and speak clearly, able to easily communicate complex ideas.
• Intermediate knowledge of Microsoft Office products
• Strong presentation skills and ability to convey technical information to non-technical users.
• Strong critical thinking skills
• Provide a system support role for day-to-day systems operations, including monitoring, troubleshooting, and performance analysis in a 24×7 environment.
• Provide varying levels of implementation services through Configurations, analysis, validations, integrations, move to Production, go live support, transition in reference to UKG Dimensions
• Working on Dell Boomi integrations enhancements, creating processes
• The Consultant is responsible for creating solutions for different clients to meet their interfacing requirements with Dimensions products in their environment. Creating different kind of output files using Dell Boomi.
• Understand project scope, timelines and recognize risks.
• Provide status report and updates to Project Manager and project team members.
• Serve as subject matter expert on time and attendance.
• Resolving Snow Dimensions tickets
• Responsible for fixing major critical issues, providing RCA, preventive and corrective actions for them and write code whenever required.
• Excellent written and verbal communication skills
• Ready to work in shifts.
• Strong analytical and technical skills
• Open for shift environment
• ITIL Certified preferred and hands on experience on any ITSM Tool, ServiceNow experience required.
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