Technical Trainer

3 weeks ago

hyderabad, India Zeta Global Full time

Technical Trainer

Location : Hyderabad, India

Summary

The Zeta L&D Team is focused on building technical and non-technical training programs for a variety of internal teams across the organization, and technical training programs for external customers. We are a fast-paced team that thrives on delivering outstanding results. We are looking for a Technical Trainer who will support both internal and external training for the Zeta Marketing Platform (ZMP). The qualified candidate must be able to communicate lessons clearly and effectively via several mediums. This role requires an ability to quickly learn and understand technical software; assisting with the analysis, design, and delivery of technical training on the ZMP is essential.

Essential Responsibilities

Deliver Zeta Marketing Platform remote and/or on-site training sessions to clients and employees in a professional and courteous manner. Create and manage engaging training presentations, documentation, videos, and other training content for online, print, in-person training, and other deliverables. Attend client kick-off meetings to determine training objectives and incorporate them into training outlines, agendas, handouts, and lab exercises. Assist in writing and/or reviewing technical documentation and maintain updated records of training curricula/material. Promptly responding to customer queries via email within 24 hours. Create and manage training documentation, product training videos, presentations, and other training content for online, in-person training, as needed. Regularly meet with the L&D team to evaluate the effectiveness of current training content and participate in training process improvement discussions. Collaborate with subject matter experts to develop training materials and curriculum. Work with cross-functional teams (e.g., Product, Product Marketing, and Sales Enablement) to ensure training materials are continually up-to-date and aligned with current business goals. Maintain ongoing knowledge and understanding of the Zeta Marketing Platform, including all new products and features. Conduct Zeta Marketing Platform training assessments (e.g., feedback surveys) and identify individual and team skills gaps. Maintain quality service by adhering to Zeta’s Learning & Development standardized approach to education and training. Respect client confidentiality. Support other special L&D tasks and projects as needed.

Desired Characteristics/Qualifications:

Experience (2+ years) working with a SaS platform. Experience (2+ years) delivering and developing technical training. Strong desire to analyze, design, and deliver excellent training to adult learners. Possess the ability to work patiently with learners of all technological levels. Ensure/confirm/assess retention of training information and respond accordingly. Ability to demonstrate professional presentation skills. Ability to effectively organize and manage multiple training initiatives simultaneously. Ability to multitask, think quickly, and adapt in a fast-paced and ever-evolving environment. Demonstrate excellent communication, interpersonal, and customer service skills with an advanced understanding of customer relationship building. Committed to producing high-quality, cutting-edge deliverables. Ability to produce instructional materials based on the needs of the organization and customer. Proficiency in Microsoft 365/Microsoft Office Suite. Ability to work independently and in a team environment. Possess superb organizational and time management skills. Ability to travel as needed, up to 25%

Company Summary

Zeta is a data-driven marketing technology innovator whose SaaS-based marketing cloud helps 500+ Fortune 1000 and Middle Market brands acquire, retain, and grow customer relationships through actionable data, advanced analytics, and machine learning.

Founded by David A. Steinberg and John Sculley (former CEO of Apple and Pepsi-Cola) in 2007, the company's highly rated ZetaHub technology platform has been recognized in Gartner's Magic Quadrant for Digital Marketing Hubs (February 2017) and in its Magic Quadrant for Multichannel Campaign Management (April 2017), competing with offerings from Oracle, IBM, Salesforce, and Adobe.

Operating on four continents with 1,300+ employees, the company is headquartered in New York City, with Centers of Excellence in Silicon Valley, Boston, London, and Hyderabad, India. Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veteran’s status, or any other basis protected by law.

  • Technical Trainer

    3 weeks ago

    Hyderabad, India Zeta Global Full time

    Technical TrainerLocation : Hyderabad, IndiaSummaryThe Zeta L&D Team is focused on building technical and non-technical training programs for a variety of internal teams across the organization, and technical training programs for external customers. We are a fast-paced team that thrives on delivering outstanding results. We are looking for a Technical...

  • Technical Trainer

    2 weeks ago

    Hyderabad, India Zeta Global Full time

    Technical TrainerLocation : Hyderabad, IndiaSummaryThe Zeta L&D Team is focused on building technical and non-technical training programs for a variety of internal teams across the organization, and technical training programs for external customers. We are a fast-paced team that thrives on delivering outstanding results. We are looking for a Technical...

  • IT Technical Trainer

    1 month ago

    hyderabad, India Velocida P. Ltd., Full time

    Note : Candidate from hyderabad only can apply. Candidate should have end to end technical IT trainer coding, software engineering experience is must.that candidate can only apply for this.Freelancer or remote trainer experience can't apply for this job position. Role : Technical Trainer Exp : 12-16 yrs. CTC : 30lpa. Key Duties/Responsibilities : -...

  • IT Technical Trainer

    1 month ago

    Hyderabad, India Velocida P. Ltd., Full time

    Note : Candidate from hyderabad only can apply. Candidate should have end to end technical IT trainer coding, software engineering experience is must.that candidate can only apply for this.Freelancer or remote trainer experience can't apply for this job position. Role : Technical Trainer Exp : 12-16 yrs. CTC : 30lpa. Key Duties/Responsibilities : -...

  • IT Technical Trainer

    2 weeks ago

    Hyderabad, India Velocida P. Ltd., Full time

    Note : Candidate from hyderabad only can apply. Candidate should have end to end technical IT trainer coding, software engineering experience is must.that candidate can only apply for this.Freelancer or remote trainer experience can't apply for this job position. Role : Technical Trainer Exp : 12-16 yrs. CTC : 30lpa. Key Duties/Responsibilities : -...

  • IT Technical Trainer

    2 weeks ago

    Hyderabad, Telangana, India Velocida P. Ltd., Full time

    Note : Candidate from hyderabad only can apply. Candidate should have end to end technical IT trainer coding, software engineering experience is must.that candidate can only apply for this.Freelancer or remote trainer experience can't apply for this job position. Role : Technical Trainer Exp : 12-16 yrs. CTC : 30lpa. Key Duties/Responsibilities : -...

  • IT Technical Trainer

    1 month ago

    Hyderabad, Telangana, India Velocida P. Ltd., Full time

    Note : Candidate from hyderabad only can apply. Candidate should have end to end technical IT trainer coding, software engineering experience is must.that candidate can only apply for this.Freelancer or remote trainer experience can't apply for this job position. Role : Technical Trainer Exp : 12-16 yrs. CTC : 30lpa. Key Duties/Responsibilities : -...

  • IT Technical Trainer

    4 days ago

    hyderabad, India Velocida P. Ltd., Full time

    Note : Candidate from hyderabad only can apply. Candidate should have end to end technical IT trainer coding, software engineering experience is must.that candidate can only apply for this.Freelancer or remote trainer experience can't apply for this job position. Role : Technical Trainer Exp : 12-16 yrs. CTC : 30lpa. Key Duties/Responsibilities : -...

  • IT Technical Trainer

    1 month ago

    Hyderabad, India Velocida P. Ltd., Full time

    Note : Candidate from hyderabad only can apply. Candidate should have end to end technical IT trainer coding, software engineering experience is must.that candidate can only apply for this.Freelancer or remote trainer experience can't apply for this job position. Role : Technical Trainer Exp : 12-16 yrs. CTC : 30lpa. Key Duties/Responsibilities : -...

  • IT Technical Trainer

    2 weeks ago

    Hyderabad, India Velocida P. Ltd., Full time

    Note : Candidate from hyderabad only can apply. Candidate should have end to end technical IT trainer coding, software engineering experience is must.that candidate can only apply for this.Freelancer or remote trainer experience can't apply for this job position. Role : Technical Trainer Exp : 12-16 yrs. CTC : 30lpa. Key Duties/Responsibilities : -...

  • Trainer

    1 week ago

    Hyderabad, India Wipro Limited Full time

    **Overview**: Job Title Faculty - Trainer - Testing Location if required Bangalore, Chennai, Coimbatore, Kochi Job Description in detail Key Skills Should have strong technical expertise with hands-on project experience at L2 / Advanced level on following skills Core Java, Test Automation with Selenium, GIT, Jira, Devops, Cucumber BDD, Jmeter, Python, **No...

  • Trainer

    2 weeks ago

    Hyderabad, India CorroHealth Full time

    Greetings from Corrohealth!!!Primary Responsibilities:Identify and access the training needs of the organizationDevelop individual and group training programs for the associates that address specific operation needsDevelop training manuals that target tangible results.Implement effective and purposeful training methodsNeed to ensure that training is meeting...

  • IT Trainer

    4 weeks ago

    Hyderabad, India Digital Nest Full time

    Dear Aspirants, We are actively looking out for IT professionals who also have a passion for _**training, mentoring and teaching**_. If you are having an expertise in ANY of the below mentioned Technology and interested to work as TRAINER | MENTOR than you are welcome to join our team. **About us**: - Digital Nest_, is the **Google Certified** and...

  • Corporate Trainer

    7 days ago

    Hyderabad, India RJS Techno Services Pvt Ltd Full time

    We are looking for an enthusiastic IT Corporate trainer In React JS, Type script and GO Language. Technical Skills: - React JS - Type script - GO Language With Minimum 5 Years of Corporate training experience. Work Mode: OFFLINE at Client Location (Hyderabad) Trainer should be available in January 2023. **Job Type**: Contractual / Temporary Contract...

  • Servicenow Trainer

    2 months ago

    Hyderabad, India ITNow Inc Full time

    Your responsibilities will include: - Providing ServiceNow and ITSM training in an IT environment. - Providing classroom and computer-based training to technical and business staff members - Aligning with the team to provide training for upgrades and new modules Required skills and experience: - Bachelors degree in Information Technology, Computer...

  • Process Trainer

    2 months ago

    Hyderabad, Telangana, India Manning Consulting Full time

    Hiring for permanent On-Role job 'Process trainer - Technical ' in US MNC - **Qualification**:_ - _Any graduate with 1 Year of Process Training Exp can apply._ - _5 days wokring || 2 offs _ - _Salary Upto 5.8 LPA._ - _Rotational Shifts._ - _Need immediate joiners ( 0 -15 Days )_ - _Location : Hyderabad._ To Apply Call Deepak 93102-47987 **Job Types**:...

  • Trainer

    4 weeks ago

    Hyderabad, India Mantras2Success.com Full time

    Designation: Trainer (Voice Process) Location: Hyderabad (Hi-Tech City) Budget: Upto 10 LPA Industry: Fintech Benefits: 2nd & 4th Saturday Off Description: We are looking for a trainer who has proven experience in sales. As a trainer, you will be answering process- and procedure-related queries, and have a strong knowledge of the onboarding process. You...

  • Trainer - IT Service Desk

    2 months ago

    Hyderabad, India Teleperformance Full time

    **Purpose of Position**: Responsible for training new employees and supporting experienced employees to improve their performance. Their duties include creating educational material, conducting training sessions, identifying skills gaps, and ensuring staff members stay motivated. **Key Skills**: Strong Technical Knowledge in terms of IT/Service Desk,...

  • Trainer - IT Service Desk

    2 weeks ago

    Hyderabad, India Teleperformance Full time

    **Purpose of Position**: Responsible for training new employees and supporting experienced employees to improve their performance. Their duties include creating educational material, conducting training sessions, identifying skills gaps, and ensuring staff members stay motivated. **Key Skills**: Strong Technical Knowledge in terms of IT/Service Desk,...

  • Service Now Trainer

    2 weeks ago

    Hyderabad, India ITNOW INC. Full time

    _**The Technical Trainer position is a role responsible for delivering technical training to potential or existing customers and partners to drive adoption and usage of ServiceNow products and technologies. The Senior Technical Trainer contributes to improving participant’s technical and practical knowledge, though passionate teaching, to establish...