Windows Server Admin Device and Development
2 weeks ago
Windows Server Admin Device and Development Support Engineer
to join them on a Full Time basis. Here are more details about the role,
Role: Windows Server Admin Device and Development Support EngineerExperience: 5-8 YearsLocation: Hyderabad, BangaloreKey Skills: Windows Server Admin, Windows Upgrade, Update, Activation, Bit LockerNotice Period: Immediate
Job Description:Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed.Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve service issues.Act internally as a customer advocate.Empower customers to find information, self-solve when they decide to, and learn more about Microsoft products, services and support.Advise customers on how to gain additional value from their Microsoft products.Document your technical work and research to help your colleagues, improve the product, and improve the support experience.Maintain a proactive approach to customer happiness, identifying customer satisfaction concerns and managing customer expectations
Qualifications:Any UG / PG graduate
Strong Experience in following technologies:Installation configuring / OS Upgradation & troubleshooting Windows 2008, Windows 10, Windows 2012 and Windows 2016 in standalone and server environment.OS installation setup phases.Windows patching / Windows servicing - "windows update" - Troubleshooting patching issues manually & via windows update, plus point if candidate knows CBS architecture & components.Windows activation - understanding and troubleshooting windows activation client/server and KMS (Key management service) - setup / configuration and troubleshooting as well.Bitlocker / MBAM - Basic knowledge of Bitlocker i.e. how does it work, command line parameters and troubleshooting Bitlocker issues. MBAM basic knowledge on setup and configuration, troubleshooting issues in MBAM.MDT / WDS - Basic knowledge on MDT / WDS it's functionality and troubleshooting scenarios.
If you are interested, kindly share the updated resume to
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