Swift Strategic Solutions Inc | Windows Server Administrator
3 days ago
Role: Windows Server Admin (User Experience)
Key Skills: Windows Administration, RDS, RDP, Terminal Serves, Remote Desktop Support
Experience: 3-5 years
Location: Hyderabad
Notice Period: Immediate to 30 Days
Flexible to work with US Shifts
JOB DESCRIPTION:-
4+ years of experience in Windows Administration, Networking, Performance Tuning, Patch Management, Windows Upgrades into production environment, including customer facing or customer support roles.
Need to be flexible to work in shifts following US holiday calendar. Majority work time will be EST time zone.
Soft Skills
Leadership - handle technically challenging and politically sensitive customer situations
Strong communications skills ? Excellent spoken and written English communication.
Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence
The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable
Demonstrable troubleshooting skills
Cross-team collaboration
Technical Skills
User Experience (UEX):
RDS(Remote Desktop Services)
UI/Shell
WMI, Script, PowerShell, Etc, Printing
Apps, App-V, UE-V
Active Directory
Group Policy design, management and troubleshooting
DHCP
DNS
Distributed File System (DFS) maintenance and design
Mandatory Skill - RDS
If you are interested, Kindly share the updated resume to
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