JKS Outsourcing | Information Technology Support Engineer | ahmedabad

7 days ago


Ahmedabad, India JKS Outsourcing Full time
We are hiring for IT Support engineer

Experience needed-6 months- 1 year

Notice period-30 days

Shift timing-9pm-6am,Saturday & Sunday working day, rotational week off you can take

Location-Ahmedabad

JD-Provide Level 1 and Level 2 support

for hardware, software, and network-related issues.Manage

user accounts

through platforms like Active Directory, Microsoft 365, and other business tools.Troubleshoot network connectivity

issues (LAN, WAN, Wi-Fi, VPN) and escalate as needed.Install, configure, and update

operating systems and applications

(Windows, macOS, Linux).Manage

IT assets

such as laptops, desktops, printers, and peripherals.Collaborate with the infrastructure and network teams to support

server and cloud environments .Monitor system performance

and provide feedback to ensure continuous improvement.Document procedures, solutions, and troubleshooting steps for future reference.Assist with IT projects

like system upgrades, device rollouts, and migrations.Ensure

compliance with IT policies

and best practices for data security.

Key Skills and Requirements:

Familiarity with

network protocols, firewalls, and VPN technologies .Experience with

Active Directory, Microsoft 365, and remote support tools

(e.g., AnyDesk, TeamViewer).Ability to

troubleshoot hardware and software issues

effectively.Working knowledge of

IT service management tools

and ticketing systems.Excellent

communication and interpersonal skills .Ability to

prioritize tasks

and work independently or within a team.

If you are interested Kindly share your updated resume to also please fill up the link shared below-



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