L1 Helpdesk Support Associate

POSITION OVERVIEW : L1 Helpdesk Support - Associate Experience Required : 1-3 YearsResponsibilities:Should be able to manage customer tickets related to client's applications and software.Engage with L2/L3 teams to discuss complex tickets and follow-up with other groups as neededShould have good analytical and decision making skillsShould have good knowledge...

Hi, - **Hiring Criteria**:_ Role**:IT Helpdesk (L1 100% Voice Support)** Experience**:0.6-2 year** Communication**:Excellent communication.** Location**:Gurgaon (Work from Office only)** Shift**:24*7, Predominantly night shifts/ US hours** **Notice Period: Immediate Joiner Only** **Mode of Interview: Face 2 Face...

L1 Helpdesk Support - Associate - Should have good analytical and decision making skills - Should have good knowledge of MS Office, Ticketing Process, how and when to escalate the ticket to supervisors and other groups - Should be willing to work in 24 x 7 environment with rotational shifts and roster off's

Job Description : - Knowledge of ITSM Processes Implementation & Improvement.- Prioritize and assign tasks to the appropriate team members based on urgency and complexity.- Knowledge of Barco projection system.- Monitoring of the TMS, Projection, Digital Signage & other IT Systems.- Knowledge of "Vista" Modules, Integration and Operations.- Troubleshooting...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...

Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleHave you...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...

JLL supports the Whole You, personally and professionally. Helpdesk Executive Work Dynamics **What this job involves**: Redefining user support “Our customer—our priority” will be your tagline. Leading the helpdesk operations team, you will lend your expertise in analysing data, crafting infographic reports that present trends, and identifying...

JOB CONTENT AND SCOPE (fundamental role) Provide efficient and effective technical support to end-users within our global offices, as well as our remote workers via our ticketing system. Pride Support analysts will respond to user inquiries, diagnose, troubleshoot technical issues, and provide solutions to ensure mínimal disruption to...

**Responsibilities**: - Help resolve software and technical questions for the customer efficiently and effectively - Gather the required information necessary in order to best handle customer query and technical inquiries - Manage customer expectations regarding estimated response times for issue resolution - Meet SLAs like response and resolution times by...

**Responsibilities**: ? Help resolve software and technical questions for the customer efficiently and effectively ? Gather the required information necessary in order to best handle customer query and technical inquiries ? Manage customer expectations regarding estimated response times for issue resolution ? Meet SLAs like response and resolution times...

IT helpdesk **Job Description**: Provides IT support to internal users. Should be comfortable interacting with international customers in English language. The profile requires working extensilvely with computers and head phones to take inbound / outbound calls. Will be part of a global support operations group virtual team with peers from major Bechtel...

Job Description Your responsibilities as a Senior Associate Business Operations L1 (General Ledger, Management Reporting) – Prepare accurate and timely financial reports (including but not limited to the preview of P&L Statement, Balance Sheets) with consistent compliance on accounting standards Performing month end close activities including (but...

Our client, a 100 year old Japanese medical devices manufacturer, has their GIC set up in Gurgaon. They are now looking forward to onboard a Network Engineer with 3-6 years of experience.Roles & Responsibilities :- Respond to Level 2 escalation events for users in the company.- Troubleshoot and resolve connection, system, and account issues escalated from...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...

Who are we? Here at Nothing, we're building a world where tech is fun again. Remember a time where every new product made you excited? We're bringing that back. To get there we're gathering the creative and the curious. Those that are passionate enough to question the old and embrace the new. In return, you'll be part of a movement. Contributing to a...

Language Requirement – Spanish (Verbal & Written) Responsibilities: The primary responsibility of L1 support is to handle basic queries and resolve straightforward issues. These could include password resets, software installations, and general troubleshooting. Offering a quick and accessible solution for common IT-related problems. Technical...

Language Requirement – Spanish (Verbal & Written)Responsibilities:The primary responsibility of L1 support is to handle basic queries and resolve straightforward issues.These could include password resets, software installations, and general troubleshooting.Offering a quick and accessible solution for common IT-related problems.Technical...

Job Description : - Provides IT support to internal users.- Should be comfortable interacting with international customers in English language.- Will be part of a global support operations group virtual team with peers from Neolytix offices globally. Experience & Qualifications :- Candidate should have excellent communication.- Good Knowledge of...