Microsoft Office 365 Engineer

1 month ago

india Alnafitha IT Full time
Job Description

The day-to-day L2 M365 Operations will contain the following activities:

 ·       Assess the current deployed M365 Services and Build enhancement roadmap

·       Provide service management and operation in the light of the vendor best practices
·       Monitor the performance of the covered services operations using its logs and built-in reports.
·       Suggest the proper monitoring tools to enhance the operations.
·       Proactively act to alerts and notification that are raised through the monitoring activities.
·       Perform monthly health check processes and procedures for operation.
·       Assuring on overall services stability by performing performance optimization regularly.
·       Maintain services security strategies, policies, and procedures.
·       Coordinate and manage change and incidents management.
·       Create and update system management and operational documents.
·       Deployment of approved Microsoft security patches and updates
·       Notifications of service issues discovered through monitoring and resolution.
·       Managing and maintaining mail security
·       Plan and Manage Backup Strategy using Veeam Technologies
·       Provide End Users training to enhance productivity.
·       Enable more M365 features to make full use of its license.
Requirements
Bachelor's Degree in Computer Science or equivalent +4 years of experience in the same position ITIL Foundation(Preferred) Microsoft 365 Certified: Teams Administrator Associate Microsoft 365 Identity and Services Microsoft 365 Mobility and Security Microsoft 365 Messaging Microsoft 365 Certified: Enterprise Administrator Expert Experience with Cloud technology (Saas, Iaas, and Paas) Good knowledge for AWS(Preferable) Familiar with different migration scenarios (Between On-Premises and Cloud) Active directory. SSO solution (Active Directory Federation Service) Technical ideas to non-technical audience and work with individuals at all levels. Excellent communication skills in English (both written and oral); able to concisely communicate security risks to both technical and business audiences. Active Listening Oral Communication Interpersonal Skills Customer Service Guidance A good memory of how software and operating systems work Problem solving skills A positive attitude and energetic work style An ability to lead others Works to the strategic direction of the organization Excellent time management skills High sense of responsibility and ownership, acting like owner in what you do. Exceptional communication and presentation skills Being able to work on their own or in a team Being able to work to tight deadlines Ability to maintain composure during stressful situation Handling many tasks & responsibilities Fluent in Arabic and English.

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