Microsoft Dynamics 365 Solution Architect

1 week ago


India NEXUS CORPORATION Full time
Job Description
Roles and Responsibilities:
  • As a solution architect/lead, you will lead a comprehensive project from consulting and planning to requirements definition, design, development, implementation and post-implementation operational support for the migration from Salesforce to Microsoft Dynamics 365 for Customer Support & Field Service
You will be responsible for:
  • Roadmap creation
  • Requirement definition
  • Fit-Gap analysis
  • Business flow planning
  • Design (basic, detailed and operational design)
  • Production cutover planning
  • Migration (salesforce to dynamics)
  • Responsible for driving solution planning/proposal/presales activities for new and existing customers from a technical perspective, making full use of the Microsoft technology ecosystem
  • Responsible for the following: - Customer communication (Japanese)/reporting/scoping during the implementation process
  • Regular reporting/escalation to local/global delivery offices and leadership
Requirements
  • 10+ years of experience
  • Academic background: Bachelor's level or above
  • Consistent lifecycle experience in planning, proposal, requirements definition, design, implementation, operation and maintenance of CRM solutions. Microsoft Dynamics 365 or AX
  • experience is a plus (experience with other packages is also acceptable)
  • Should have working experience in Field Service and Customer Service
  • Experience as a core business systems engineer in a SI project
  • Experience as architect in system development projects in SI projects
  • Experience in designing and building system architectures and frameworks
  • Experience in designing and building system architectures and frameworks
  • Experience in CRM implementation, operation and maintenance in a global environment, including offshore teams
  • Knowledge and experience of Microsoft technologies
  • High presentation and communication skills (including making proposals to stakeholders with limited technical knowledge)
  • Language skills: business level or above in both Japanese and English (moderate)
Requirements
Roles and Responsibilities:
  • As a solution architect/lead, you will lead a comprehensive project from consulting and planning to requirements definition, design, development, implementation and post-implementation operational support for the migration from Salesforce to Microsoft Dynamics 365 for Customer Support & Field Service
You will be responsible for:
  • Roadmap creation
  • Requirement definition
  • Fit-Gap analysis
  • Business flow planning
  • Design (basic, detailed and operational design)
  • Production cutover planning
  • Migration (salesforce to dynamics)
  • Responsible for driving solution planning/proposal/presales activities for new and existing customers from a technical perspective, making full use of the Microsoft technology ecosystem
  • Responsible for the following: - Customer communication (Japanese)/reporting/scoping during the implementation process
  • Regular reporting/escalation to local/global delivery offices and leadership
Requirements
  • 10+ years of experience
  • Academic background: Bachelor's level or above
  • Consistent lifecycle experience in planning, proposal, requirements definition, design, implementation, operation and maintenance of CRM solutions. Microsoft Dynamics 365 or AX
  • experience is a plus (experience with other packages is also acceptable)
  • Should have working experience in Field Service and Customer Service
  • Experience as a core business systems engineer in a SI project
  • Experience as architect in system development projects in SI projects
  • Experience in designing and building system architectures and frameworks
  • Experience in designing and building system architectures and frameworks
  • Experience in CRM implementation, operation and maintenance in a global environment, including offshore teams
  • Knowledge and experience of Microsoft technologies
  • High presentation and communication skills (including making proposals to stakeholders with limited technical knowledge)
  • Language skills: business level or above in both Japanese and English (moderate)


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