SRE– Middleware Technology

4 weeks ago

Delhi, India Fulcrum Digital Full time
Job DescriptionWho we are:

Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.

What you’ll do:

·

Provide L2 support production systems like application, database, middleware components, infrastructure, and network components.

·

Manage production incidents end-to-end within defined SLAs focusing on resolution rather than who caused it.

·

Interact with various stakeholders such as Release managers, program leads, service managers, development, and test leads.

·

Review operational readiness requirements such as monitoring and alerting, log rotation, and resilience of the components and report the gaps.

·

Provide pre-implementation support with activities such as release notes review and implementation dry runs.

·

Protect production components by running health checks and monitoring latency and memory utilization.

·

Automate day-to-day activities and propose changes that improve reliability.

·

Participate in CAB and provide feedback on change requests.

·

Support the DevOps team in testing the promote pipelines and suggest automation of configuration items.

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Practice incident management best practices and perform RCA.

·

Participate in disaster recovery tests and operational acceptance tests.

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Analyse the technology stack that makes up the product and optimize recovery time objective.

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Work with team members spread across time zones.

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Share knowledge, document improvements, and mentor junior resources.

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It is good to have skill using Jenkins to orchestrate builds as well as link to Sonar, Maven, etc. to build out the CI/CD pipeline.

·

Support deployments of code into multiple lower environments.

Supporting current processes needed with an emphasis on automating everything as soon as possible.

·

It is good to have skill to design, Implement, and enhance our deployment automation based on Chef.

We need proven experience designing and implementing an overall release and deployment process.

·

It is good to have skill to design and implement a Git based code management strategy that will support multiple environment deployments in parallel.

Experience with automation for Branch management, code promotions, and version management.

·

Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement.

Tools:

·

Log Monitoring Tool – Splunk

·

Application Monitoring tool – Dynatrace

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Ticketing incident/problem management tool – Remedy

·

Dev-ops Basics - CI-CD Basics, Overview of Git, Bit-bucket, SonarQube, Ansible/Chef

Requirements

Must Have:

API/EG experience (Basic)

Linux & Shell Scripting (Basic)

ITIL / ITSM(Basic)

PL/SQL(Basic)

SQL(Basic)

Troubleshooting (Basic)

Nginx (Basic)

Java / JEE development experience interested in operations

Event-Driven Architectures

MQ or NATS broker or similar messaging solutions.

Kafka

Client-server communication aspects - sockets, TLS protocol

Understand the concept of region and AZs.

Production Support Experience

Deployments MTF/Prod, Maintenance items (including stop/start, Disaster Recovery-related activities, etc.), CR for changes in MTF/Prod

Good To Have:

Jenkins - CI/CD

Groovy Scripting/Yaml

Ansible/Chef

RequirementsMiddleware, SRE

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