Sr. Training Specialist

4 weeks ago

Hyderabad, India Realpage Full time

Overview

The Training Specialist II will mainly function as a resource for the following core tasks of the Learning & Development team:

  • Global Leadership Development & Training
  • Global Employee Skill and Competency Enhancement Training
  • Curriculum Development

Responsibilities

  • Facilitate energetic, professional classroom instructions for all types of global employee training and programs.
  • Lead in developing dynamic lesson plans, lectures, training courses, practical exercises and appropriate testing modules.
  • Act as a subject matter expert for other Training Specialists, answering questions, onboarding new Training Specialists, and providing direction and leadership
  • Review various functions of Learning and Development services for different professional development training programs, new hire orientation and online learning
  • Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed
  • Gather feedback from facilitators, trainees, and stakeholders after each educational session
  • Research and recommend new training methods
  • Review and update curriculum databases, reports, & training records
  • Work with global and local stakeholders as well as customers in developing and implementing training programs.
  • Update all educational materials on a recurring and systematic basis
  • Perform additional duties / responsibilities as assigned by the Team Manager.

Qualifications

  • Energetic and able to manage multiple projects and priorities.
  • 5 years experience in Leadership Development
  • 5 years experience in training delivery
  • 3 years work experience as a Trainer, Training Facilitator or similar role
  • Excellent communication skills both verbal and written
  • Experience in facilitating and designing grammar & accent programs preferred.
  • Experience in instructional design preferred.
  • Graduate of any education, training, HR, business courses or related field
  • Strong organizational skills with the ability to work independently and prioritize multiple tasks
  • Experience in full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
  • Experience working in a fast-paced environment with the ability to learn quickly and adapt to a variety of client needs or requirements
  • Excellent attention to detail
  • Working knowledge of database applications such as MS Excel, Outlook, PowerPoint
  • Experience in a BPO/Shared Services is required
  • Knowledge of RealPage products or multifamily industry is a plus but not required
  • Flexibility to work extended hours and shifting hours, as needed

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