Admissions Counsellor

3 weeks ago


Mumbai, India upGrad International Full time

Designation: Admissions Counsellor – International SalesBU: Working ProfessionalLocation: Marol Naka, Mumbai (Work from Office)Salary Range: ₹6 – 9 LPAWorking Days: 6 days a week (Certain Saturdays may be given as week off, based on business feasibility)Shift Timings:- EMEA: 11:30 AM - 8:30 PM- US Region: 8 PM - 5 AM- Please note: The above timings are subject to change based on business requirementsRole & Responsibilities:- Serve as a mentor and trusted advisor to potential learners, guiding them in their career journeys.- Provide personalized counseling to prospective students, helping them map their career paths and demonstrating how upGrad can be a catalyst for their professional growth.- Meet weekly enrollment, revenue, and collection targets.- Articulate the uniqueness and effectiveness of upGrad’s online learning model.- Manage the complete sales closing lifecycle for assigned leads, which includes making phone calls, delivering product demonstrations, closing sales, and maintaining post-sales relationships.- Keep a comprehensive database of all interactions with leads and provide regular updates.What We’re Looking For:- Exceptional communication (both written and verbal) and interpersonal skills.- Proven experience in international sales, with a preference for EdTech sales.- Strong understanding of the cultural nuances and buying behaviors of students from across the globe- High-achieving sales performers with a documented track record of success.- Active listeners and trustworthy individuals capable of building rapport with potential learners.- A patient and empathetic approach to handling diverse situations.- A disciplined mindset for funnel building, feedback tracking, task prioritization, and consistently exceeding targets and deadlines.- A sales-oriented mindset to effectively communicate upGrad’s offerings and achieve revenue objectives.- A passion for always delivering exceptional customer service.- Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferred.Eligibility:- A bachelor’s degree in any field; a degree in Business, Marketing, or Education is preferred.- 2-5 years of experience in international sales, preferably in the EdTech sector.- Proven track record of achieving sales targets and driving revenue growth.- Familiarity with CRM tools and sales tracking software is an advantage.- Ability to work effectively in a fast-paced environment and adapt to changing priorities.- Strong work ethics and a proactive attitude toward achieving results.



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