Senior Vice President

15 hours ago

India Everise Full time

Summary:

The SVP, Training will lead the Company's strategic vision and execution of comprehensive, digitally driven Training & Development programs. This role requires a visionary leader to drive digital transformation within the Training function, needed to thrive in a rapidly evolving business landscape. The leader will also be responsible for overseeing the Process Training programs for new and existing employees.

Principle Accountabilities:

Strategic Leadership & Digital Transformation

  • Develop, implement, and manage a holistic digital learning strategy aligned with the organization's overarching business and digital transformation goals.
  • Champion the adoption and integration of digital learning technologies (e.g., LMS , learning experience platforms , AI-driven learning tools) across the organization.

Program Design

  • Conduct comprehensive needs assessments to identify current and future digital skill gaps across the workforce.
  • Design and oversee the development of innovative, scalable digital learning content and programs, including simulations, virtual reality, microlearning, and blended learning models.

Technology Management & Innovation

  • Evaluate, select, and manage digital learning platforms and technologies to ensure they meet organizational needs.
  • Stay abreast of emerging trends and best practices in digital learning and workplace technology to drive continuous innovation in the Training function.
  • Oversee the creation of a robust digital learning infrastructure, including onboarding programs for new hires.

Process Training

  • Design an effective Training strategy and facilitate the planning and delivery of programs and strategies.
  • Ensure all training programs align with business objectives and operational requirements

Attributes & Attitude:

  • Proven experience in developing and implementing large-scale digital learning strategies.
  • Deep understanding of current and emerging technologies and platforms.
  • Exceptional strategic thinking, leadership, and change management skills
  • Strong analytical skills and experience with data-driven decision-making to measure effectiveness.
  • Excellent communication and interpersonal skills.

Knowledge:

  • Qualification: Graduate/Post-Graduate in Management/Business
  • Experience: 15-20 years of experience in a BPO company and a minimum of 5 years of experience managing digital transformation for the Training function.

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