Client Service Analyst
1 day ago
Description Client Service is responsible for retaining, growing and developing strategic client relationships for a portfolio of (country, regional or global) clients for which they have primary service coverage responsibility, in line with applicable internal policies and external legal/regulatory frameworks. What we’ll offer you As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Provides support to clients on all day-to-day, service/ transactional related queries applying the highest standards primarily for Securities Services FPI /FDI clients who invest into the India market. Closely work with Market entry team for guiding and on-boarding clients / work on guiding market entry norms. Works closely with, but not limited to, onshore teams like Coverage, Sales, Product Managers and Operations to promote Corporate Bank/ Securities Services and resolve roadblocks that hinder closure of deals with thorough understanding of policies and compliance guidelines. Liaises with overseas teams /clients to ensure globally / regionally consistent high standards in service solutions for clients Coordinates and aligns closely with onshore Implementation Team. Provides technical support for electronic banking platforms and self-service apps. Escalates issues to onshore teams in timely manner to manage client expectation & relationship. Escalates issues with respective L2 / L3 support teams if needed. Work closely with onshore teams on E2E procedures and processes. Prepares and provides MIS reports, internally / externally. Contributes to Continuous Improvement activities leading to operational efficiencies Your skills and experience Have a minimum of 5 to 6 years’ client services / client facing experience overall and at least an year in the Securities Services business covering Custody & Clearing, Fund Services Possess excellent communication skills, inter-personal skills and be a strong team player Be able to handle/address day to day client requirement/queries and liaise with both clients and internal stakeholders related to but not limited to clients’ transactions inquiries, Trade settlements, Cash settlements, FX, Corporate actions, KYC requirements etc. Be pro-active and able to resolve and respond to clients’ requests and issues within the agreed turnaround times. Be diligent and ensure quick escalations on key client issues or matters requiring senior management attention. Be independent, self-starter and able to liaise with clients and internal stakeholders including senior management when required. Be a strong and committed team player. Be well-versed with MS-Office applications. Project Management experience will be an added advantage. How we’ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs
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Client Services Analyst
4 weeks ago
Mumbai, India JPMorganChase Full timeJob Description Job Description Join our dynamic Custody Client Facing Team as a Client Service Analyst, where you'll play a pivotal role in overseeing the operational management and control of daily workflows. Your expertise will ensure efficient and effective service delivery, driving client satisfaction and operational excellence. Be part of a team that...
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Client Service Analyst
3 weeks ago
Mumbai, India Deutsche Bank Full timeJob Title: Client Service Analyst Location: Mumbai, India Role Description Client Service is responsible for retaining, growing and developing strategic client relationships for a portfolio of (country, regional or global) clients for which they have primary service coverage responsibility, in line with applicable internal policies and external...
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Client Service Analyst
4 weeks ago
Mumbai, India Deutsche Bank Full timeJob Title: Client Service Analyst Location: Mumbai, India Role Description Client Service is responsible for retaining, growing and developing strategic client relationships for a portfolio of (country, regional or global) clients for which they have primary service coverage responsibility, in line with applicable internal policies and external...
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Client Service Analyst
1 week ago
Mumbai, Maharashtra, India Deutsche Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title: Client Service AnalystPositive Impact.Its what drives us. More than a claim, this describes the way we do business.Our purpose as a business is to enable economic growth and societal progress. We want to be a bank that creates a positive impact for clients, employees, investors and society.Were committed to being the best financial services...
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Client Implementation
3 weeks ago
Mumbai, India Deutsche Bank Full timeJob Title- Client Implementation / Client Service Analyst, AS Location- Mumbai, India Role Description: Deutsche India Pvt. Ltd., Mumbai, a wholly owned subsidiary of Deutsche Bank, acts as a talent pool for the bank's Corporate and Investment Banking team worldwide. This team significantly contributes to Deutsche Bank's revenues and profits. As one of the...
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Client Implementation
4 weeks ago
Mumbai, India Deutsche Bank Full timeJob Title- Client Implementation / Client Service Analyst, AS Location- Mumbai, India Role Description: Deutsche India Pvt. Ltd., Mumbai, a wholly owned subsidiary of Deutsche Bank, acts as a talent pool for the bank's Corporate and Investment Banking team worldwide. This team significantly contributes to Deutsche Bank's revenues and profits. As one of the...
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Client Service Analyst
4 weeks ago
Mumbai, India Deutsche Bank Full timeJob Title: Client Service Analyst Location: Mumbai, India Role Description Positive Impact. It's what drives us. More than a claim, this describes the way we do business. Our purpose as a business is to enable economic growth and societal progress. We want to be a bank that creates a positive impact for clients, employees, investors and society. We're...
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Client Service Analyst
5 days ago
Mumbai, India Deutsche Bank Full timeJob Title: Client Service Analyst Location: Mumbai, India Role Description Positive Impact. It's what drives us. More than a claim, this describes the way we do business. Our purpose as a business is to enable economic growth and societal progress. We want to be a bank that creates a positive impact for clients, employees, investors and society. We're...
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Business Analyst
5 days ago
Mumbai, Maharashtra, India Leading client Full time ₹ 2,50,000 - ₹ 7,50,000 per yearDear Candidates,Currently , we have an opening with our client " Unistanz Software Private Limited " for the role of Business Analyst for Mumbai local candidates only.Candidate should have must skills on all of these:-1. Web Api2. Should know how to write SQL queries3.Should be from Insurance domain4.Business Analyst (who should know how to do Requirement...
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Client Service Analyst
2 weeks ago
Mumbai Nirlon Know. Pk B-B, India Deutsche Bank Full time ₹ 12,00,000 - ₹ 36,00,000 per yearTAS – Client Service Analyst Job Description: Job Title: TAS – Client Service Analyst Location: Mumbai, India Role Description Overview: Business DivisionDeutsche Bank's Corporate Bank (CB) a market leader in cash management, trade finance & lending, securities services, and Trust & Agency Services. Focusing on the treasurers and finance...
