Technical Account Manager
2 weeks ago
The person will be primarily responsible to work along with TTN’s customers in helping them adopt AWS services in a cost efficient manner.Craft and execute strategies to drive customer adoption and use of AWS services, including EC2, S3, Glacier, ECS, DynamoDB, RDS, Lambda, CloudFront and many more.Provide advocacy and strategic technical direction to help plan and build solutions using standard methodologies, and enthusiastically keep your client’s AWS environment operationally healthy.Act and work as a consultant for clients to understand their business/operational needs and technical challenges to suggest innovative solutions.Work along with the development & DevOps team to optimize customer’s infrastructure in terms of cost, security, performance and High Availability.Conduct capability walkthroughs, presentations and periodic reviews with the customers.Work along with TTN’s DevOps & Managed Services team to define solutions around critical and highly complex clients problems that may span multiple AWS Cloud services.Help plan for architectural enhancements and provide support for critical business engagements involving business stakeholders.Participate in regular cadence meetings with business stakeholders, helping them identify the value proposition & suggest enhancements for building architectural resilience.Work closely with an in-house team to build use cases for showcasing the capability to utilize new and innovative cloud services to solve critical business problems.The person will be the primary technical point of contact for one or more clients.
Qualifications:
Bachelor/Master’s Degree with 8+ years of hands-on Infrastructure / Troubleshooting / Systems Administration / DevOps / Applications Development experience in a distributed systems environment.External enterprise customer-facing experience as a technical lead, with strong communication & interpersonal skills.Experience in architecting, designing and leading DevOps / cloud services engagements.Track record of ramping up quickly in an evolving and challenging role.Ability to manage multiple tasks and projects in a fast-moving environment.Proven track record of exceptional customer focus.Willingness to travel to customer locations. (Expected travel: upto 20%)
Good to have:
Exposure on other cloud platforms (Azure, GCP etc)Understanding of AWS “Organization & Consolidated Billing” concepts
CloudKeeper
TO THE NEW is a digital technology services company that provides product engineering, Cloud and FinOps services to enterprises, SaaS, and consumer tech companies.
TO THE NEW is recognised by global analyst firms like Gartner, Forrester, Everest, ISG, and Zinnov for its capabilities in Digital Engineering, Cloud, OTT, and Data & Analytics. The company leverages its deep partnership with all leading hyperscalers like AWS (Premier Partner), Azure, and GCP to provide end-to-end Cloud professional and managed services to its customers.
CloudKeeper
by TO THE NEW, an AWS FinOps solution, is ranked as a leader in the G2 grid for Cloud Cost Management. CloudKeeper provides guaranteed savings, software, services & support to its customers, all bundled into one solution
Founded in 2008, TO THE NEW is one of the fastest-growing companies with a growth rate of over 60% since 2017. The company's passionate team of 2500+ “Newers” is spread across its headquarters in Singapore and delivery centres in Delhi, Dehradun, Dubai, NYC, and Sydney. TO THE NEW is an 8-times winner of the prestigious Great Place to Work award. The company has also been recognized as one of India's Top 100 Companies to Work For and is among the Top 50 IT Workplaces in India.
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