Associate-Delivery
2 weeks ago
Job Description
Role Summary
As Delivery Operations Associate you will focus on recruiting global subject matter experts
for our higher education Masters & Doctoral programs spanning the domains of Data &
Management. Additionally, the delivery associate will schedule and moderate live lectures
that are conducted over weekends and ensure smooth pre & post event operations.
To be successful in this role, you will need to be able to work on tight deadlines, be diligent,
pay attention to detail, be competent in using Microsoft Office applications such as Word and
Excel, and have exceptional verbal, written, and presentation skills.
Roles & Responsibilities
● Setup daily interview meetings with potential subject matter experts, help
they understand the upGrad model of delivery and clearly articulate
academic and effort input expectations & undertake financial negotiations.
In this role, you will be the face of upGrad and take end-to-end
responsibility for carefully identifying the right SMEs for our programs
● Manage day-to-day recruitment operations like working with delivery &
content teams to conduct capability & demo tests, work with legal &
finance to close contracts, schedule briefing meetings, and send profiles for
approvals to University partners and more
● Create training modules for SMEs, conduct platform onboarding training
for SMEs, ensure 100% on-time delivery of contracts, and plan academic
calendars for the SMEs
● Setup asynchronous learning elements like live lectures, doubt resolution
sessions, 1:1 mentorship, as may be the need of our programs 90 days in
the advance of the engagement
● Launch and moderate live lectures on weekdays & weekends and upload
recording and ratings on time
● Build strong relationships with our Subject Matter Experts and undertake
quarterly engagement plans
● Collaborate with content, tech, finance, and other team members to ensure
seamless live lecture delivery and solve technical or financial challenges
faced by the SMEs
● Review weekly performance numbers and work on weekly action plans
aimed at improving student outcomes & process efficiency from live
lectures
● Undertake non-technical lecture delivery assessment and create monthly
SME utilization reports
Skills Required
● 4 - 5 years managing virtual/live engagement operations, experience
managing student / online learning experiences would be a preferred
● Knowledge of MS Office Suite, and MS Excel is a must
● Exceptional verbal, written, and presentation skills
● Ability to work on multiple tasks independently
● Strong customer focus and problem-solving attitude
● This job is for those who love organizing, are obsessed with numbers &
enjoy being extremely customer centric
-
Business & Technology Delivery Associate
4 days ago
India OnProcess Full time**Vacancy Name** - Business & Technology Delivery Associate **Vacancy No** - VN1000 **Employment Type** - Full Time **Location Country** - India **About OnProcess** - We're on a bit of a mission at OnProcess, part of Accenture. We are helping the world's service supply chains get a whole lot better. Why? Because we believe that great customer service is...
-
Associate-Academic Delivery
4 days ago
India Emeritus Full timeAbout UsEmeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’ short...
-
Associate-Academic Delivery
4 days ago
india Emeritus Full timeAbout Us Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’ short...
-
Delivery Leader
3 weeks ago
india Microland Limited Full timeRole Overview: A Senior Industry leader from IT Infrastructure domain. The purpose of this role is to have a leader to manage the Delivery Life Cycle Management, provide leadership for the next stage of Company’s growth and transformation, including building and strengthening Company’s digital platform. You would be responsible for ensuring the...
-
Global Service Delivery Manager
3 days ago
india AVASO Technology Solutions Full timePosition Title: Associate Manager - Global Service Delivery Location : Mohali, India Shift – Rotational ( as per the client requirement ) Responsibilities Govern and maintain the end-to-end assigned account(s) client relationship. Serve as the focal point for client account(s) activity including escalations (operational and commercial). Ensure internal...
-
Transformation Delivery
4 weeks ago
india JPMorgan Chase & Co. Full timeAre you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Transformation team to partner with the Business. As a Transformation Delivery & Design-Account Solution transformation - Associate in the Digital and Platform Services (DPS) organization,...
-
Delivery Lead 2
2 weeks ago
Hyderabad, Telangana, India RSM Delivery Center Private Limited (India) Full timeWe are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll...
-
TAS Deal Analytics Senior Associate
2 weeks ago
Gurugram, Haryana, India RSM Delivery Center Private Limited (India) Full timeWe are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll...
-
Sr. Associate, Healthcare IT Integration
2 weeks ago
Hyderabad, Telangana, India RSM Delivery Center Private Limited (India) Full timeWe are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll...
-
Associate Consultant
1 month ago
india SIX Payment Services Full timeAssociate Consultant - Delivery (Investigation Specialist) Date posted 03/13/ Location Mumbai | India Company Worldline This is Worldline Worldline is the European leader in digital payments and number four worldwide, powered by over 20, employees in more than 50 countries. Every day, our technology provides the trusted infrastructure for millions...
-
CIM FCI Associate 2
4 days ago
Bengaluru, , India RSM Delivery Center Private Limited (India) Full timeWe are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll...
-
SALT Asset Management, Associate 2
2 weeks ago
Bengaluru, , India RSM Delivery Center Private Limited (India) Full timeWe are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll...
-
Associate
1 week ago
India Tony Blair Institute for Global Change Full timeWe don’t just talk, we do. Lead the change with us. At the Tony Blair Institute for Global Change, we work with political leaders around the world to drive change. We help governments turn bold ideas into reality so they can deliver for their people. We do it by advising on strategy, policy and delivery, unlocking the power of technology across all three....
-
india EdgeVerve Full timeAssociate Director/Director-Product Delivery Location Bangalore Experience-16-20 years JOB DESCRIPTION: Role Objective: Co-create the business plan for the division; anchor large pursuits; review and guide delivery processes; liaison with clients and form strategic alliances; drive; unit-level initiatives WITH THE OBJECTIVE OF ensuring the highest levels of...
-
VP - Delivery Head - BFS
1 week ago
india Reliance Resourcing Ltd Full timeJob Description Job Title: Delivery Head - Banking and Financial Services Vertical Location: Virginia or Dallas, TX, United StatesCompany Overview:Our client, a prominent player in the IT solutions industry, seeks a qualified Delivery Head to join their dynamic team. Renowned for their global reach and commitment to delivering innovative solutions, our...
-
Delivery Manager
4 days ago
india TalentOla Full timeProject management experience with 10yrs of experience overall . Delivery manager will be responsible for the planning, estimating, analysis, and delivery of tools & platform improvements for SaaS or dedicated services . He/she must provide communication to team members, BSL management, and Account sponsors. Ensures delivery of modules in accordance...
-
Associate 1, RC Creative Services
2 weeks ago
Gurugram, Haryana, India RSM Delivery Center Private Limited (India) Full timeWe are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll...
-
Tax Senior Associate 1
2 weeks ago
Bengaluru, , India RSM Delivery Center Private Limited (India) Full timeWe are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll...
-
Customer Support Associate
2 months ago
india We Hire Full timehiring customer support associate rotati0onal shift 6 pm - 2am(us) pick and drop only one side (after 9:30) voice process international 23k in hand travell allowance 1750 if used company trans solving queries delivery and all
-
Python Developer
4 weeks ago
india Acuity Knowledge Partners Full timeOpportunity- Python Developer ( Associate/ Senior Associate) Location- Gurugram (Hybrid) "Immediate joiners are highly preferred !" Key Responsibilities: Work with data strategy and sourcing team on data requirements to design data pipelines and delivery structures. Engage with vendors and technical teams to systematically ingest, evaluate, and create...