Ecommerce Specialist

Job Description – E-commerce Specialist (UAE & GCC Market)

Company:
Veloris Global

Location:
Kozhikode

Type:
Full-time | On-site / Hybrid (as applicable)

About Us

Veloris Global is a newly formed BPO company delivering outsourcing solutions across
Finance & Accounting, HR, IT & Support, Customer Support, and E-commerce Management
. We are now launching our
E-commerce vertical
, starting with the UAE market and scaling across other GCC countries. We are looking for an experienced
E-commerce Specialist
to lead this initiative, build a large-scale platform, and grow a team from scratch.

Key Responsibilities

E-commerce Platform Development

• Build a scalable e-commerce website from scratch, capable of managing
  5,000+ products
  with multiple variants.
• Select and implement the right platform (
  Shopify, WooCommerce, Magento, or custom solution
  ) to support both UAE and future GCC expansion.
• Manage product catalog setup: bulk uploads, categorization, pricing, and localization for regional markets.
• Integrate payment gateways, shipping partners, ERP/CRM systems, and regional tax (VAT/GCC compliance).

Market Expansion & Localization

• Optimize the website for the
  UAE market initially
  , with adaptability for other GCC countries (Saudi, Oman, Qatar, Kuwait, Bahrain).
• Ensure language, currency, and compliance readiness for GCC rollouts.
• Research and implement best practices for cross-border e-commerce operations.

Team Building & Leadership

• Recruit, train, and lead a specialized e-commerce team (developers, catalog managers, logistics coordinators, customer support).
• Establish standard operating procedures (SOPs) for e-commerce workflows.
• Act as the strategic lead for scaling operations across GCC markets.

Operations & Growth

• Implement order management, returns, and customer service processes tailored to GCC customers.
• Collaborate with finance and accounting for pricing strategy, VAT handling, and performance reporting.
• Drive organic growth through
  e-commerce SEO optimization
  and product visibility strategies.
• Use analytics tools to track performance, conversion rates, and customer behavior, continuously improving UX.

Skills & Qualifications

• Bachelor's degree in IT, Computer Science, Business, or related field.
• 5+ years of proven experience in e-commerce website development and management.
• Expertise in
  Shopify / WooCommerce / Magento
  (multi-country setups preferred).
• Strong knowledge of
  large catalog management (5,000+ SKUs)
  .
• Understanding of
  UAE & GCC VAT, payment systems, and logistics
  .
• Familiarity with ERP/CRM integration and automation tools.
• Leadership skills with the ability to
  build and scale a team from zero
  .
• Startup mindset – adaptable, hands-on, and results-oriented.

What We Offer

• Opportunity to
  build the e-commerce function from the ground up
  .
• Strategic role with exposure to
  UAE & GCC markets
  .
• Freedom to create a team, processes, and technology stack.
• A fast-paced entrepreneurial environment with room for growth.